What are the responsibilities and job description for the Host/Hostess position at Station 400 Breakfast & Lunch?
Job Overview
We are seeking an enthusiastic and customer-focused Host/Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to warmly welcome guests, manage reservations, and ensure a smooth flow of service in our restaurant. A background in hospitality or food service is highly desirable, as well as familiarity with POS systems such as Aloha.
Responsibilities
- Greet guests promptly and with a friendly demeanor as they arrive at the restaurant.
- Manage the seating chart and coordinate reservations to optimize table turnover while ensuring guest comfort.
- Assist guests with inquiries about menu items and provide recommendations when needed.
- Communicate effectively with kitchen staff and servers to ensure timely service and guest satisfaction.
- Maintain cleanliness and organization of the host stand and dining area.
- Help resolve any guest complaints or issues in a professional manner, ensuring a positive dining experience.
- Support other restaurant staff as needed during busy periods to enhance overall service efficiency.
Requirements
- Previous experience in a hotel or restaurant setting is preferred.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong communication skills with the ability to engage effectively with guests and team members.
- A genuine passion for hospitality and providing excellent customer service.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends, as required by the restaurant's schedule.
If you are looking for an opportunity to be part of a dynamic team where you can grow your skills in guest services and hospitality, we encourage you to apply for the Host/Host position today!
Job Type: Part-time
Pay: $17.00 - $23.00 per hour
Expected hours: 5 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Work Location: In person
Salary : $17 - $23