What are the responsibilities and job description for the FCS Product Expert position at Staubli Corporation?
Company Overview
Stäubli Corporation is a renowned value-driven technological solutions provider with a strong presence in the industrial market. Our company prides itself on innovation, excellence, and high-quality products that meet the evolving needs of our customers worldwide.
Job Description
The FCS Application Engineer plays a critical role in providing expert technical support and product knowledge to internal teams and external customers. This individual will handle daily technical inquiries, assist sales teams with customer engagements, recommend suitable products, and collaborate with R&D in developing custom solutions for unique applications.
Responsibilities and Objectives
Stäubli Corporation is a renowned value-driven technological solutions provider with a strong presence in the industrial market. Our company prides itself on innovation, excellence, and high-quality products that meet the evolving needs of our customers worldwide.
Job Description
The FCS Application Engineer plays a critical role in providing expert technical support and product knowledge to internal teams and external customers. This individual will handle daily technical inquiries, assist sales teams with customer engagements, recommend suitable products, and collaborate with R&D in developing custom solutions for unique applications.
Responsibilities and Objectives
Key responsibilities include:
- Handling day-to-day technical questions from salesmen, customer service, and customers about mono-couplings, multi-couplings, robotic tool changers, and quick mold change systems.
- Assisting potential customers in determining which specific products best fit their application from our standard product portfolio.
- Coordinating with the customer, engineering, and outside sales teams to develop customized solutions for applications not covered by our standard product offerings.
- Preparing quotations for customized products while balancing cost-effectiveness and customer requirements.
