What are the responsibilities and job description for the Sales Support - Hybrid position at Stauffer Glove & Safety?
Summary/Objective
The Sales Support position is responsible for supporting our Outside Sales team. They are responsible for providing timely and accurate proposals and quotes, conducting effective research on requested products and effectively communicate with all internal and external stakeholders.
What We Offer
With over 115 years of experience, Stauffer Glove & Safety offers employees the stability of an industry leader.
- 401K 401K matching
- Health, Dental, and Vision insurance
- Paid time off
- Hybrid work schedule
Key Assignments Include:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work directly and collaborate with outside sales team and customer service representatives.
- Provide timely quote requests for potential and existing accounts.
- Provide outstanding account management and customer service to customers.
- Address any issues with product-offer alternates, research discontinued product options to ensure quality and cost effectiveness of alternatives.
- Provide assistance to Bid Analysts on any current or potential customer bid proposals as needed.
- Work with vendors to negotiate pricing on products.
- Strong computer skills
Minimum Qualifications
- Minimum requirement of High School diploma or GED
- Strong oral and written communication skills
The Ideal Candidate will preferably possess the following experience and qualities:
- Minimum demonstrated experience of 1-3 years’ experience in account management, preferably in a large multi-location distributor. Experiencing servicing large multi-location accounts.
- Proficient in Microsoft office, including Excel and MS Word.
- Ability to problem solve effectively
- Ability to work with multiple teams.
- Prior experience in order entry, quoting and problem resolution
Work Environment
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk; Ability to sit for long periods of time at a desk. Frequent use of hands to operate the computer and phone
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work
- This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m.
AAP/EEO Statement
Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer - See more at: http://www.StaufferSafety.com/careers/
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
