What are the responsibilities and job description for the Front Desk Agent - Staybridge Suites Fishers/Indianapolis position at Staybridge Suites - Fishers/Indianapolis?
Come join staff at the Staybridge Suites Fishers/Indianapolis that is self-motivated, enthusiastic and deliver the best customer service to each guest! We are hiring Front Desk Agents to join our TEAM! It is conveniently located near several restaurants, Ruoff Music Center, Connor Prairie, Fishers and the Nickel Plate District. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement.
We offer a referral bonus program for all levels.
Benefits:
- MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
- Paid Holiday for Full Time/Part Time – Upon hire
- Paid Time Off for Full Time/Part Time – 6 Months of Service
- Nationwide Employee Stay Discounts for Hotel Brand
Qualifications:
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
- Ability to understand and follow directions.
- Excellent customer service skills.
- Hotel experience is preferred, not required.
Responsibilities:
- Responsible for greeting customers immediately with a friendly and sincere welcome.
- Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.
- Completing required shift paperwork, reports assigned by General Manager, and end of shift cash closing procedures.
- Creating guest reservation, completing guest registration, applying charges and payment to guest folios.
Shifts: Must be available 7AM-3PM and 3PM-11PM
Visit company website: www.dorahg.com
