What are the responsibilities and job description for the Breakfast / Social Attendant position at Staybridge Suites Wilmington Downtown?
Job Summary
The Breakfast/Social Attendant should maintain positive guest interactions while serving breakfasts and social items to guests in a friendly and efficient manner.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- Interact with guests.
- Setting up and maintaining the breakfast area as required by brand standards.
- Taking inventory of food, beverages and supplies needed for each day.
- Assist in ordering or purchasing food supplies.
- Preparing foods such as fresh fruit, hot food, coffee, and juices from concentrates.
- Setting up serving dishes/trays, utensils, cups, and other paper products.
- Clearing and cleaning tables as they are vacated.
- Wiping up spills.
- Restocking items consistently throughout the breakfast hours and for the next day.
- Washing serving equipment and returning to storage.
- Returning reusable food supplies to storage.
- Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors.
- Vacuum, mop and dust breakfast area and lobby.
- Serve customers in a friendly and helpful manner.
- Keep the breakfast counter and work area neat and clean at all times.
- Ensure the breakfast and lounge area looks neat, clean, and inviting.
- Wash glassware and utensils after each use.
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
- Perform physical activities such as lifting.
- Comply with all food and beverage regulations.
- Treat all guests and colleagues with kindness and respect.
- Promote a safe working environment.
- Adhere to all SOPs and LSOPs.
- Participate in meetings and team huddles as required.
- Perform Other duties as and when assigned by the hotel management.
Knowledge, Skills & Abilities
- Food Handlers Certification (preferred).
- Strong written and verbal communication skills.
- Good personality and positive interpersonal skills required.
- Ability to work flexible hours.
- Restaurant experience (1 year preferred).
- Exceptional organizational skills.
Physical Demands
- Ability to stand and move throughout the kitchen and dining area.
- Standing 95% of shift
- Lifting up to 30 pounds maximum.
- Occasional twisting, bending, stooping, reaching, standing, walking.
- Frequent talking, hearing, seeing, and smiling.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.