What are the responsibilities and job description for the Night Auditor position at Staybridge Suites?
```Job Overview```
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This position requires excellent communication skills, attention to detail, and the ability to provide exceptional guest service.
```Duties```
- Perform night audit procedures to ensure the accuracy of financial transactions
- Verify and balance revenue and settlements
- Prepare daily reports for management
- Handle guest check-ins and check-outs during the overnight shift
- Respond to guest inquiries and provide information about hotel services and amenities
- Assist with resolving guest complaints or issues
- Monitor security cameras and report any suspicious activity
- Conduct regular inspections of the property to ensure safety and cleanliness standards are met
```Skills```
- Previous experience in front desk or guest services roles preferred
- Fluent in multiple languages is a plus
- Familiarity with night audit procedures and hotel operations
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Knowledge of hospitality management software (e.g., property management systems)
- Excellent phone etiquette and proficiency in using phone systems
- Attention to detail and ability to accurately handle financial transactions
- Ability to work independently with minimal supervision
If you are looking for an opportunity to contribute to a dynamic team in the hospitality industry, we invite you to apply for the Night Auditor position. We offer competitive compensation and benefits packages, as well as opportunities for career growth within our organization.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: No less than 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $15 - $17
