Social Attendant

EVENING SOCIAL ATTENDANT JOB DESCRIPTION

A Social Attendant's main responsibility is to provide a clean and well-stocked Social area and to ensure absolute guest satisfaction by providing friendly and courteous service, while maintaining an organized and efficient work environment.

ESSENTIAL FUNCTIONS

• Act as a concierge for guests. Possess a knowledge of the area and the community's offerings.
• Assists all guests in a sincere, professional, and courteous manner, whenever possible going above and beyond the call of duty to do whatever it takes to ensure absolute guest satisfaction.
• Sets up the Social according to Brand operational policies and standards and in compliance with local, county and/or city health department standards to ensure absolute guest satisfaction and safety.
• Attends to guest needs, ensuring food is continually replenished and presented in an appealing manner. Clears and cleans tables and chairs, checks floor for debris between guests.
• Serves alcohol in an appropriate and safe manner following Veridea standards.
• Maintains clean and well-organized dining and work area. This includes disinfecting all areas where food is prepared and served.
• Maintains all dispensing machines, operating equipment and serving utensils in a neat and clean manner to ensure maximum job efficiency and an appealing presentation.
• Organizes storage areas to ensure the quality of the food, implementing "first in first out" method of food rotation.
• Plans and prepares for the upcoming week. Following the Social food schedule, checks inventory of supplies, taking action to ensure adequate quantity and quality of products for the week ahead.
• Proactively maintains the equipment and property of the Social area.
• Ensures all temp logs and waste logs are maintained daily.
• Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area to effectively assist guests.
• Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken; also, provides potential solutions to the problems noticed.
• Ensures that guest issues, whether breakfast or otherwise, are dealt with appropriately. If outside his/her bounds of authority, promptly brings the matter to the attention of hotel management.

JOB DUTIES

• Ability to observe, react quickly and adjust to different guest situations.
• Ability to cope with stress, showing self-control during difficult situations.
• Ability to accept directions and priorities from supervisor and reliably follow-through on tasks.
• Ability to perform job duties with a minimum of disruption to the guest.
• Ability to be friendly and cheerful; interacts easily with strangers.
• Ability to cooperate and support others.
• Ability to work independently with little supervision.
• Ability to stand on your feet for length of shift.
• Ability to lift up to 25 pounds several times during shift.
• Ability to perform all other duties as assigned
• Grooming and uniform standards must meet Employee Handbook Standards.

REPORTS TO

The Social Attendant reports directly to the Operations Manager or Manager on duty.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 10 – 15 per week

Schedule:

• 4 hour shift
• Evening shift

Ability to Relocate:

• Marquette, MI 49855: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $15