Vehicle Driver

JOB DESCRIPTION: Sous Chef

POSITION SUMMARY

The vehicle driver is responsible for providing safe transportation of hotel guests, handling guest luggage, and operating and servicing the hotel vehicle (s).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties:

• Operates the hotel vehicle(s) within full compliance of all state, local and courtesy vehicle codes that are applicable.
• Operates the hotel vehicle(s) within full compliance of all state, local and federal driving laws.
• Responds promptly and follows through on guest requests and complaints in effective and friendly manner.

Job Duties and Responsibilities:

• Projects a professional image of the hotel.
• Adheres to hotels standard operating standards at all times.
• Transports guests to requested and approved locations safely and in a professional manner.
• Assists incoming and outgoing guests carrying baggage to and from the vehicle.
• Promotes hotel facilities, outlets and services to guests to increases guest satisfaction and maximize hotel revenues.
• Provides guests with local directions in a courteous and accurate manner. Must be familiar with local roads and highways; must be familiar with popular destinations surrounding the hotel area.
• Insures baggage is secured and tagged at guest's request when storage is required.
• Adheres to company policy regarding gratuities.
• Adheres to guest room key control procedures.
• Remains stationed and ready in assigned area of the lobby for guest calls. Inspects, cleans and services the vehicle(s).
• Runs errands for official business of hotel management.
• Maintains the entrance and parking areas clear of trash.

• Adheres to company policy regarding gratuities.
• Adheres to key control procedures.
• Remains stationed and ready in assigned area of the lobby for guest calls.
• Has full knowledge of hotel facilities and services, hours of operation, room types and locations, rates and promotional programs.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from supervisor.
• Complies with all safety policies, practices and procedures and reports all unsafe activities to supervisor.
• Participates in proactive team efforts to achieve hotel and company goals.
• Provides leadership to others through example and sharing of knowledge and skills.
• Performs other duties as assigned.

Vesta Hospitality’s focus areas are:

Our Teams | Our Guests | Financial Responsibilities | Our Revenue | Responsible Business

Guest satisfaction scores, safety and risk prevention measures and others.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Education and/or Experience:

A minimum of a high school diploma or general education degree (GED).

Language Skills:

Must be able to read, write and speak English. Must be able to read and interpret simple documents, reports, manuals and correspondence. Must be able to write simple documents, reports, and correspondence. Must be able to speak effectively with clear speech to individuals and groups. Multilingual skills helpful but not required

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills:

Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.

Reasoning Ability:

Must be able to apply common-sense logic and understanding to carry out instructions provided in written and/or oral form. Must have the ability to solve problems involving several variables in given situations and interpret a variety of instructions provided in written and/or oral form. Must be able to demonstrate effective interpersonal skills sound judgment and decision-making.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical demands described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

The associate must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the associate is regularly required to stand, talk, hear and walk; reach with hands and arms; use hands to finger, handle or feel. The associate is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The associate is occasionally required to sit. The associates must be able to read, see (close, distance and peripheral vision), adjust focus and apply depth and perception vision.

The work environment described here is representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

While performing the duties of this job, the associate is regularly exposed to work near moving mechanical parts, fumes or airborne particles. The associates is occasionally exposed to outdoor weather conditions, wet or humid conditions (non-weather), toxic or caustic chemicals. In rare occasions, the associate is required to work in high, precarious places. The noise level in the work environment is usually moderate.