What are the responsibilities and job description for the Strategic Director of Sales position at Stayntouch?
About Stayntouch
Stayntouch, headquartered in Bethesda, MD, is transforming hotel operations with innovative cloud-based property management solutions. We offer a comprehensive suite of tools designed to help hotels maximize revenue, elevate performance, and enhance the guest experience. Our team of experts delivers a full-featured cloud PMS that streamlines operations, empowers staff, and optimizes the guest journey. Our platform, accessible from any device with an internet connection, liberates hoteliers from the front desk, allowing guests to personalize their stay from check-in to check-out.
We believe technology should empower hotels to create their own unique guest experiences. With Stayntouch, hospitality excellence is within reach. Our solutions are trusted by renowned hotels such as the TWA Hotel, leading hotel brands like Okko Hotels, and innovative management companies like Sage Hospitality.
*This is a remote position based in the United States*
Reporting to the VP of NA of US Sales, the Strategic Director of Sales is responsible for identifying and targeting potential large-scale clients, developing and maintaining relationships with key decision-makers, understanding client needs and proposing tailored solutions, meeting sales targets, and collaborating with internal teams to ensure customer satisfaction. Strong communication, negotiation, and strategic thinking skills are essential for this role.
Strategic/Enterprise Sale Defined: A complex sale that in most cases requires multiple decision-makers, thorough due-diligence and custom pricing proposal. A Strategic/Enterprise Prospect for Stayntouch is defined as any group with 7 or more independent hotels in its portfolio.
Essential Duties and Responsibilities, including but not limited to the following:
- Work with the Head of Sales to execute the sales strategy
- Effectively build, prioritize, and manage sales pipeline in a specific geographical territory
- Consistently identify new sales opportunities and actively close deals with new and potential clients
- Achieve monthly sales quotas, sales pipeline growth and meet sales activity performance metrics
- Prepare accurate sales quotes and negotiate contracts and pricing to win new business
- Maintain accurate records of account targets, leads, prospects, and all additional business development activities in our CRM system, ensuring all documentation is complete
- Learn and maintain in-depth knowledge of Stayntouch products, industry trends, and the overall competitive landscape
- May be required to prospect in person locally and/or travel
Required Experience (including but not limited to the following):
- 10 years of hospitality software/SaaS sales experience
- Key decision-maker relationships in North American regions within hospitality
- Property management software sales experience preferred
Ideal Skills and Qualifications:
- Passion for sales with a proven track record of negotiation skills, high performance, and target achievement
- Excellent organizational skills
- Proven history meeting or exceeding quota and closing sales
- Diligence in following up
- Hands-on experience with CRM (such as Salesforce) and sales enablement platforms
- Relentless drive to understand customer needs
- Ability to work independently and prioritize tasks, follow policies, processes, and procedures
- Strong interpersonal skills and ability to network internally and externally
Stayntouch does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, ancestry, genetic information, veteran status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, and matriculation or any other characteristic protected by law. Employment decisions at Stayntouch are based on merit, qualifications, and abilities. Stayntouch is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at hr@stayntouch.com.
Salary : $90,000 - $120,000
