What are the responsibilities and job description for the Platform Product Manager position at STChealth, LLC?
Job Description
Job Description
When you choose STChealth, you will choose a small company where you can make a big contribution. You'll be choosing a long-standing industry leader who has a 36-year history but a start-up mentality. And you'll be choosing to join a team of people determined to reduce the impact of preventable disease and empower people throughout the healthcare ecosystem.
Your Role and Impact
The Platform Product Manager is a key strategic and technical role responsible for driving the development and management of platform products that provide foundational tools, services, and infrastructure for both internal and external users. The Platform PM works closely with cross-functional teams such as engineering, operations, design, and business stakeholders to ensure the platform’s scalability, performance, and user satisfaction.
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.
This means that the product manager must contribute to their product team a solid knowledge of the various constraints of the business – constraints from marketing, sales, service, finance, legal, and privacy are typical examples. The PM must also contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to their product.
To be successful in this role, you should possess an entrepreneur mindset and the ability to think strategically about how the product vision and business vision work together. Also, must be able to then put those strategies into motion by collaborating with empowered product teams to effectively launch and scale products and features.
What You Will Do
- Develop and execute a comprehensive platform product strategy aligned with the company’s overall vision and business goals. Prioritize initiatives that improve scalability, performance, and user experience.
- Work closely with engineering, design, operations, and business teams to define platform requirements and create a seamless integration between various system components. Facilitate communication between stakeholders and ensure timely delivery of platform features.
- Conduct market research and user interviews to understand the needs of internal users (e.g., engineering, data science, and product teams). Additionally, conduct market research and user interviews in the external market to identify key customer pain points to shape the Platform Product Roadmap and prioritization.
- Oversee the full product lifecycle of platform initiatives, from ideation and requirements gathering to implementation, testing, and post-launch monitoring. Ensure product quality and performance meet business objectives. l as external customers. Leverage feedback to iterate and improve the platform’s features.
- Establish KPIs and metrics to evaluate platform performance, scalability, and adoption. Use data-driven insights to guide product decisions and track the success of platform initiatives.
- Stay abreast of industry trends and emerging technologies in the platform space, such as cloud computing, APIs, microservices, and data infrastructure. Use this knowledge to drive innovation and competitive advantage.
- Identify and resolve potential risks related to platform development, deployment, and scaling. Ensure that platform initiatives comply with security, privacy, and regulatory standards.
- Lead efforts to enhance platform features, streamline workflows, and optimize processes to improve the overall product experience for users.
- About You
Skills & Competencies
Experience
Education
Bachelor’s degree in Computer Science, Engineering, Business, or related field.
About Us
Named one of Arizona’s Top Workplaces, you will find that we are a highly engaged group of people, motivated and inspired by each other, and passionate about the collective work we do in creating intelligent solutions for healthier communities.
Located in the Warehouse District, we are proud to be a part of the dynamic and creative PHX Core Innovation Hub. Our open-office layout provides lots of room for the collaboration and inspiration that feeds all the great ideas that start here.
Benefits? Ours are outstanding. Some of the highlights include a 100% company-paid medical plan, 401(k) matching, paid new parent leave, hybrid schedule flexibility, casual dress, dog days, a focus on well-being, unlimited volunteer hours, and an amazing amount of paid time off.
Apply today to join our team!
Must be a United States citizen or have authorization to work in the United States as defined by the Immigration Act of 1986. STChealth is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected Veteran status.
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