What are the responsibilities and job description for the Head of Revenue Cycle Management position at Steadfast Health?
Job Description
Job Description
About Us
Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they're most in need, Steadfast is relentlessly focused on making low-barrier, high-quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth. We are growing rapidly and building a dedicated team of professionals who are committed to fulfilling our mission – join us!
Role
Steadfast Health is seeking a Head of Revenue Cycle Management (RCM) who will build, manage, and optimize our RCM function. This leader will develop the foundational structure of the department and team. The Head of RCM will be responsible for ensuring precise coding and billing operations, timely collections, and regulatory compliance. Ultimately, this person will be responsible for implementing the systems and processes that will enable long-term financial sustainability for Steadfast Health.
Responsibilities
- Lead and optimize the full revenue cycle process, from prior authorization through billing, collections, and accounts receivable management, driving efficiency and seamless operations across all stages.
- Oversee the submission of insurance claims with precision and timeliness, closely monitor accounts receivable aging, and partner with collections teams to ensure prompt resolution of outstanding balances.
- Maintain compliance with federal, state, and local regulations, staying ahead of changes in healthcare laws, payer protocols, and coding standards, (particularly in the SUD sector), to mitigate risk and ensure accuracy.
- Build and empower a high-performing revenue cycle team by hiring top talent, setting clear goals, and delivering ongoing coaching and training to foster professional development and continuous improvement.
- Design and implement key performance indicators (KPIs) to measure and track revenue cycle effectiveness, and analyze data to uncover trends, inefficiencies, and insights that will inform strategic decision-making.
- Partner closely with internal teams (payer contracting, operations, etc.) to enhance revenue cycle workflows and improve organizational processes.
Background
Investors & Partners
Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower cost). Together with our partners, Steadfast Health is committed to revolutionizing the landscape of substance use disorder treatment, focusing on improving access, outcomes, and overall patient care.
