What are the responsibilities and job description for the Head of Customer Success position at Stealth Startup?
We are one of the leading tech investment firms globally, with a track record of investing in some of the most valuable companies in the world.
We are helping our early stage (Pre-Seed ->
Series B) portfolio companies grow their teams.
A company we are supporting is looking to hire a Head of Customer Success . This is a well-funded, rapidly-growing AI startup that wants someone who has prior experience leading CSM teams (with extra bonus points for past experience working in a startup that has scaled from 50->
250 people).
The company has a full-time in-person work culture from their San Francisco office.
Key Attributes for Success
- Optimistic : Individuals are persistent, determined, and unwilling to give up in the face of adversity. They keep working towards a goal or objective despite setbacks or failures. Optimism often involves a combination of perseverance, resilience, and determination.
- Growth-oriented : Individuals embrace challenges, persist in the face of setbacks, and see effort as a key to success. They are willing to take risks and push themselves outside of their comfort zones. Growth-oriented individuals are curious, see learning as a lifelong process, and embrace feedback. They are willing to try new things and are not afraid to change direction if something isn’t working.
- Effective : Individuals collaborate well, work consistently and purposefully towards achieving their goals, efficiently manage their time, and are self-motivated. They are able to identify problems, analyze them critically, and develop effective solutions.
Please note that many early stage startups are unable to sponsor visas of any kind (i.e., no transfers, no sponsoring of student visas, or no sponsoring of new visas).
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