Logistics Manager for Product Support

Job Description:

The Logistics Manager for Product Support will oversee the integrated logistics support activities, tasks, and assignments to design or analyze operational solutions for projects such as maintenance optimization, life-cycle support modeling, Reliability Centered Maintenance (RCM), maintenance/service process and methods analysis, life-cycle cost containment, IPS resourcing for capacity/surge enhancement, spare parts optimization/obsolescence management, and configuration/information management.

Responsibilities:

• Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.
• Analyze logistics processes.
• Delegate task requirements to IPS team members.
• Oversight on performance of 3PL subcontractors performing on IPS deliverables.
• Manage, verify, and ensure accuracy of IPS product outputs by IPS team.
• Determine logistics support requirements, such as research details, IPS staffing needs to execute projects, and facilitate service and maintenance plans for a full range of products.
• Manage the configuration management and workflow for all CDRLs submissions, reviewing, and approval across multiple contracts spanning various customers.
• Propose logistics solutions based on front-end analysis and customer requirements and ensure compliance with Data Item Description (DID), Military Standards (MIL-STD), and DoD contractual requirements.
• Provide logistics technology or information for effective and efficient life-cycle support of product, equipment, or system manufacturing or service-related processes/procedures.
• Develop logistic metrics, internal analysis tools, or key performance indicators for business development or project financial status.
• Conduct logistics analysis and studies, such as motion (time) studies, Level of Repair Analysis (LORA), Maintenance Task Analysis (MTA), Failure Mode Effect and Criticality Analysis (FMECA), Fault Tree Analysis (FTA), effort, and evaluate information to determine compliance with standards, processes, and regulations.
• Responsible for the administration of the CDRL, contract management, CDRL review, metrics management, and data archival.
• Observes performance of system maintenance in relation to contract performance requirements.
• Researches technical specifications, related program documents, engineering drawings, 3-D animations/job aids, and maintenance videos.
• Adheres to all quality and safety standards.
• Supports other projects and performs duties as assigned.
• Available for limited travel (typically < 10%).

Secondary Responsibilities:

• May participate in cross-functional teams and work groups.
• May be required to process data by compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Must keep up-to-date technically and apply new technologies to the job.
• Provide documentation, detailed instructions, drawings, or specifications to support interpretation of how products work, are constructed, assembled, maintained, or to be used.
• Supervises one or more IPS team members in daily assigned tasks, including research and analysis of technical data.
• Ensures productivity, quality, and accuracy of assigned work.
• Provides performance feedback as needed and during annual performance reviews of assigned personnel.
• Participates as a key member of proposal teams providing technical summaries and cost estimations.
• Attends and participates with internal and external IPTs, meetings and in some cases, hosts IPTs and team meetings.