What are the responsibilities and job description for the Carpet Cleaning Technician position at Steam Master Cleaning and Restoration?
Job description
Job Title: Cleaning Tech
Company: Steam Master Cleaning and Restoration
Company Overview:
Steam Master Cleaning and Restoration is the trusted name in professional carpet cleaning, upholstery cleaning, tile and grout cleaning, and restoration services. We are committed to delivering high-quality service with an emphasis on customer satisfaction, reliability, and the best value in the industry. Our goal is to transform spaces with exceptional cleaning services, while upholding the highest standards of care for both residential and commercial clients.
Position Overview:
Steam Master is looking for motivated, service-oriented individuals to join our team as a Cleaning Tech/Sales. This dual-role position requires both hands-on cleaning skills and the ability to engage with customers to sell our services. As a Technician, you will provide top-tier cleaning services, educate clients on their needs, and offer solutions that ensure complete customer satisfaction.
Key Responsibilities:
- Perform Cleaning Services: Execute carpet cleaning, floor care, upholstery cleaning, and tile/grout services using industry-standard equipment and techniques.
- Sales Responsibilities: Identify customer needs and upsell appropriate services; educate clients on the benefits of various cleaning services to meet their specific requirements.
- Floor Maintenance: Operate buffing equipment for floor care and maintenance, ensuring floors are cleaned and restored to optimal condition.
- Customer Service: Provide excellent customer service, building strong relationships with clients through communication, professional demeanor, and problem-solving.
- Service Delivery: Conduct residential and commercial cleaning services on-site, ensuring that all work meets company standards for quality and safety.
- Vehicle and Equipment Maintenance: Ensure the cleanliness and proper maintenance of company vehicles and equipment.
- Team Collaboration: Work alongside other technicians to optimize workflow and achieve team goals.
- Adhere to Policies: Follow company policies and procedures, maintaining a high standard of safety, integrity, and professionalism at all times.
Skills & Qualifications:
- Customer Service & Sales Skills: Ability to effectively communicate with clients, educate them on our services, and sell additional offerings when appropriate.
- Cleaning Expertise: Experience in carpet and floor care, including familiarity with industry-standard cleaning methods, equipment, and products.
- Experience in Cleaning Services: Previous experience in residential or commercial cleaning is a plus, but not required.
- Attention to Detail: Strong attention to detail with a focus on providing high-quality service that exceeds client expectations.
- Organizational Skills: Capable of managing your time effectively, ensuring work is completed on schedule.
- Physical Stamina: Ability to handle physical tasks such as lifting, bending, and operating cleaning equipment for extended periods.
- Positive Attitude: A customer-first mentality and willingness to work in a fast-paced, dynamic environment.
Why Join Steam Master?
- Training Provided: No experience? No problem. We provide comprehensive training to ensure you are confident in delivering our high-quality services.
- Growth Opportunities: Steam Master promotes from within—your potential for career advancement is unlimited.
- Supportive Culture: Join a team that values integrity, hard work, and excellence. We foster a culture of respect and continuous professional development.
- Competitive Pay & Benefits: Receive a competitive salary with performance-based incentives and benefits.
If you are passionate about delivering top-quality service, building relationships with clients, and seeking opportunities for career growth, we encourage you to apply for the Sales/Service Technician position at Steam Master Cleaning and Restoration.
Apply Today and become part of a team committed to excellence!
Job Type: Full-time
Pay: Up to $88,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid training
- Professional development assistance
- Referral program
- Retirement plan
Schedule:
- Day shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Tips
Work Location: In person
Salary : $88,000