What are the responsibilities and job description for the Assistant Manager position at Steamline Dry Cleaners?
Overview
We are seeking a dedicated and proactive Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our business, ensuring that our customers receive exceptional service while maintaining efficient inventory management and administrative processes. This position requires strong leadership skills and the ability to communicate effectively with both staff and customers.
Responsibilities
- Assist in overseeing daily operations and ensure compliance with company policies and procedures.
- Manage inventory control processes, including stock replenishment and organization.
- Supervise staff, providing guidance, training, and support to enhance team performance.
- Maintain high standards of customer service through effective phone etiquette and communication skills.
- Collaborate with the management team to develop strategies for improving retail performance.
- Address customer inquiries and resolve issues promptly to ensure satisfaction.
- Assist in administrative tasks such as scheduling, reporting, and maintaining operational records.
Requirements
- Proven experience in retail management or a similar supervisory role is preferred.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Proficient in inventory management techniques and practices.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail.
- Multilingual abilities are advantageous for enhancing customer interactions.
Join us as we strive for excellence in our operations while fostering a positive work environment!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Shift:
- Day shift
Work Location: In person
Salary : $14 - $16
