What are the responsibilities and job description for the Associate Disruption Designer position at Steampunk?
Overview
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We’re passionate about creating solutions that are impactful, practical, and scalable while meeting our clients’ ever-changing needs. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that while good design makes for a good experience, human-centered design makes for an excellent one.
Contributions
As an Associate Disruption Designer, you will support the delivery of impactful, people-centered transformation for government clients. You'll contribute to the application of our Design Intelligence™ process by assisting with research, helping to facilitate workshops, and co-creating communications and change plans alongside experienced team members. This is an exciting opportunity to learn human-centered and design thinking methods while helping organizations embrace new ways of working.
Responsibilities:
- Assist with discovery and innovation workshops for stakeholders using human-centered design methods and tools
- Help collect, organize, and synthesize user research and data to support storytelling and insight generation
- Collaborate with team members to draft communication materials, training content, and change management plans
- Support the development of key performance indicators for change adoption and assist in tracking them
- Participate in user engagement activities such as pilot programs, training sessions, and feedback collection
- Contribute to documentation, including personas, communication materials, and training guides
- Build relationships with team members and stakeholders through clear, respectful communication
- Ensure high-quality deliverables by following established templates and guidance from senior team members
- Contribute to team brainstorming and internal initiatives that grow our design and change management practices
Qualifications
- U.S Citizens only
- Ability to obtain a U.S. government security clearance
- 0–3 years of experience in a related field (e.g., change management, human-centered design, communications, user research)
- Some experience or academic background in design thinking, service design, communications, or organizational change
- Strong written and verbal communication skills
- Comfortable working in a collaborative, project-based environment
- Detail-oriented with strong organizational skills
- Curious, empathetic, and eager to learn new methods and approaches
Bonus Points:
- Previous work experience in or with the federal government
- Experience using collaboration tools like Mural, Miro, or FigJam
- Experience in Human-Centered Design / Customer Experience Design
- Bachelor’s Degree or formal training/certifications in change management, service design, or related fields
- Experience working on multi-disciplinary teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects
- Previous work experience as a consultant
- Experience working within an Agile framework
About steampunk
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
