What are the responsibilities and job description for the Senior Eligibility Specialist, Human Services position at Stearns County, MN?
Position Description
SALARY:
Hiring Rate: $29.32 - $35.01/hourly
Grade 17, Non-Exempt Position, AFSCME-Human Services Unit and MNA
Our Mission: "Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All"
Our Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable
Current Assignment: Medical Assistance for Long-Term Care
Position Objective
To provide training to Eligibility Specialists and complete quality control reviews to assure integrity for public assistance programs.
Essential Duties and Responsibilities
These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.
1. Designs, schedules and performs initial and ongoing technical training for public assistance programs to ensure that programs are executed in accordance with policy and expectations.
2. Serves as a resource for Eligibility Specialists and represents Stearns County Human Services as a mentor with the Minnesota Department of Human Services.
3. Completes quality control reviews to determine eligibility accuracy, technical accuracy, and completeness of case files and assists State and Federal Auditors in their completion of reviews and program audits.
4. Assesses, completes, and processes Fraud Prevention Investigation Referrals including gathering of data and participating in appeals and administrative hearings to ensure payments are appropriate.
5. Reviews appeal requests, completes appeal summary documentation, contacts appellant as necessary, and represents the agency at appeal hearings.
6. Participates in policy interpretation requests by supervisors upon review of changes made to public assistance rules and regulations so that policy changes are implemented.
7. Assesses the progress of employee training related to public assistance and provides input to appropriate supervisors.
8. Assists with providing education to community groups on public assistance programs.
9. Assists with client caseload coverage to maintain knowledge base of public assistance programs and cover worker shortages.
10. Attends work regularly and in a timely manner.
11. Performs other duties as assigned or apparent.
Minimum Qualifications and Desirable Knowledge, Skills and Abilities
Minimum Qualifications
In order to be considered for this position, applicants must possess the following:
- High School graduate or equivalent.
- Two years of post-secondary formal education in public assistance programs, business, finance, or a similar field and three years of experience in a federal, state, or county human services agency OR seven years of experience as an Eligibility Specialist in a federal, state, or county human services agency.
Preferred Experience Beyond Minimum Qualifications:
- Currently employed as an Eligibility Specialist or a Financial Worker
- Comprehensive working knowledge of Medical Assistance for Long-Term Care Services (MA-LTC)
Desirable Knowledge, Skills and Abilities
1. Knowledge of department programs and operations.
2. Knowledge of community resources.
3. Ability to effectively train individually and in a group setting.
4. Ability to analyze complex situations and evaluate potential for improvement.
5. Ability to be highly flexible, highly organized and ability to multi-task.
6. Ability to work independently and follow directions and guidelines.
7. Ability to seek out resources and information.
8. Ability to establish and maintain accurate records.
9. Ability to accurately disperse information.
10. Ability to effectively communicate verbally and in writing.
Accountabilities, Work Environment and Extent of Supervision or Guidance Provided
Accountabilities Shared By All Employees
1. Performs job responsibilities in a manner consistent with the County's mission and values.
2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
3. Develops respectful and cooperative working relationships with co-workers.
4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
5. Seeks opportunities for further personal growth and development.
6. Represents the County in a professional manner to all internal and external contacts when doing the County's business.
7. Complies with all rules and policies in order to maintain a safe work environment.
Work Environment and Physical Demands
The essential duties and responsibilities for this position will be performed approximately 100% of the time indoors. May require minimal travel to off-site locations and minimal attendance at evening meetings. Will have minimal exposure to health hazards and accidents; requires a low level of physical effort.
Responsibility for Public Contact
Moderate.
Extent of Supervision or Guidance Provided
Work is performed under the general supervision of the Human Services Supervisor.
Supervision of Others
None.
Hours of Work, Testing and Interview Dates
Hours of Work
Normal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday; may include some hours outside of normal work hours on occasion. Potential for a hybrid work environment and flexible work hours.
Interview Date
If you are selected to be interviewed for this position, interviews will be held on Wednesday, April 9. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. A job specific physical, drug and/or psychological exam may be required before appointment.
If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.
Salary : $29 - $35
