What are the responsibilities and job description for the Dispatcher - OS position at Steel Dynamics, Inc?
OmniSource
Responsible for dispatching company and third-party trucking as well as fielding calls from customers.
Responsible for dispatching company and third-party trucking as well as fielding calls from customers.
- Manage dispatch schedule for assigned drivers and outside carriers.
- Receive and process incoming calls from customers.
- Communicate with internal and external customers to resolve issues and provide excellent customer service.
- Indirect driver supervision.
- Track driver attendance.
- Interpret work rules for disciplinary issues for the transportation supervisor.
- Set up DOT physicals and other necessary driver appointments.
- Utilize the company system for support functions of position.
- Create sales releases, load planning sheets, driver communication, and equipment reports.
- Meet all scheduled deadlines to ensure timely completion of paperwork.
- All other duties as assigned.
- Experience in transportation or logistics.
- Knowledge of traffic regulations concerning DOT.
- Ability to work in a fast-paced, ever changing work environment.
- Working knowledge of Microsoft Word, Excel, and Outlook.
- Excellent written and communication skills/customer service skills.
- Strong attention to detail and organization skills.
- Ability to effectively manage multiple projects to completion, according to schedule.
- Above average computer skills.
