What are the responsibilities and job description for the Office Administration Assistant position at Steel Erectors Association?
The Office Administrative Assistant will provide critical support to our warehouse and office team by handling a variety of administrative tasks, ensuring smooth office functioning, and assisting with customer service duties. The ideal candidate will possess excellent organizational and communication skills, a strong attention to detail, and the ability to manage multiple tasks simultaneously in a fast-paced environment
- Duties and Responsibilities
- Administrative Support :
- Data Entry and Recordkeeping :
- Billing & Credit Processing :
- Communication & Coordination :
- Technology & Software Administration :
- Expense Reporting & Administration :
- Event Planning & Committee Participation :
- General Office Maintenance :
o Answer and direct incoming phone calls, emails, and other communications.
o Greet visitors, clients, and vendors in a professional and friendly manner.
o Assist in scheduling appointments, meetings, and warehouse tours.
o Order and organize office supplies and snacks, ensuring the office is fully stocked.
o Maintain a neat and inviting office environment by assisting with office decor and regular updates.
o Maintain and update internal databases, ensuring accuracy of records and inventory logs.
o Enter shipping and receiving information into the system, generating reports as needed.
o Assist in the preparation of invoices, purchase orders, and delivery documentation.
o Process billing, credit memos, and manage inventory adjustments when necessary.
o Scan and upload billing and credit memos for accurate record-keeping.
o Process customer credits and maintain proper documentation for returns, adjustments, and refunds.
o Assist with general billing inquiries and follow up with clients on payment status as needed.
o Provide excellent customer service to clients over the phone and via email.
o Coordinate with the warehouse team to track and expedite orders.
o Liaise between warehouse operations and management to ensure smooth workflow and efficient task completion.
o Ensure timely and accurate communication of any delays, issues, or special instructions.
o Manage Yodeck administration (e.g., updating digital signage content, scheduling).
o Support the use of EZ Text for internal and external communications as needed.
o Assist with other software systems or tools as required for day-to-day office tasks.
o Administer and process expense reports for corporate credit card transactions, ensuring receipts and expenses are documented accurately.
o Plan, organize, and assist in the coordination of company events, including team-building activities, holiday parties, and community outreach events.
o Participate in internal committees for company events, initiatives, and projects, contributing ideas and assisting with event execution.
o Handle logistics for events, including venue coordination, catering, and supplies, while ensuring all details are executed smoothly.
o Perform light office cleaning duties, ensuring the office environment remains neat and organized.
o Assist with scheduling routine maintenance or repairs for office equipment and supplies.
Compensation : $18.00 - $20.00 per hour
SEAA is a not-for-profit organization dedicated to the advancement of steel industry professionals. SEAA assists our members in their employee recruitment, hiring and training processes and we provide on-going safety and training support in effort to nurture success.
Salary : $18 - $20
