What are the responsibilities and job description for the Inside Sales Representative I position at Steel King?
Responsibilities
Reporting Relationship
As an Inside Sales I will report directly to the Director of Inside Sales. You’ll work closely with various departments and external partners to ensure seamless operations, providing critical support for our sales and customer success efforts.
What You’ll Do:
You’ll play a key role in supporting our sales team, delivering quotes, managing product designs, and fostering relationships with dealers. Here’s what your day-to-day will look like:
- Quotation Support: Work with Regional Sales Managers and dealers to gather all necessary project information for quotes.
- Quote Preparation & Follow-Up: Create detailed quotations for dealers and Regional Sales Managers and follow up on outstanding quotes as directed.
- Product Design & Pricing: Develop competitive product designs and pricing that align with customer needs and Steel King standards.
- Compliance & Design Specifications: Ensure Steel King products comply with applicable building codes and design specifications.
- Technical Support: Assist in reviewing AutoCAD drawings, completing material takeoffs, processing custom-engineered orders, and providing project management support.
- Customer Relationship Management: Cultivate relationships with assigned accounts to drive business growth.
- Cross-Department Collaboration: Work with Manufacturing, Engineering, Accounting, and other departments to streamline the sales process.
- Assist with Distributor Education: Support efforts to train distributors on Steel King product capabilities, procedures, and sales strategies.
- Additional Duties: Other related tasks as assigned by the Director of Inside Sales, Vice President of Sales, or the Executive Committee.
Your Impact at Steel King:
At Steel King, our core values are the foundation of everything we do. As part of this role, you’ll help us enhance product offerings, improve customer satisfaction, and drive growth:
- Uphold Steel King’s Core Values: Represent Steel King with integrity, professionalism, and commitment to excellence in every interaction.
- Market Growth & Collaboration: Look for ways to grow Steel King’s market share by identifying new product opportunities and competitive pricing strategies.
- Training & Development: Work with the distributor network to enhance their understanding of our products, safety procedures, and sales tactics.
- Teamwork Across Departments: Collaborate with teams across Sales, Engineering, Manufacturing, and Accounting to support customer needs and internal goals.
What We’re Looking For:
We’re looking for someone who thrives in a fast-paced environment, is detail-oriented, and works well with a diverse team. If you have the following qualifications, we’d love to hear from you:
Education & Skills:
- A Bachelor’s degree in an or an Associate’s Degree in an engineering related field or equivalent work experience.
- Ability to work cooperatively in and amongst teams.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent verbal and written communication skills with great attention to detail.
- Ability to work collaboratively in teams and independently when needed.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Sound judgment, decision-making, and problem-solving skills.
- Ability to read, analyze, and interpret documents such as RFPs, work instructions, and company policies.
- Timely and professional responses to phone and email inquiries.
Experience:
- Ideally, 0-1 year of experience in inside sales, engineering support, or a similar role is a plus, but not required.
Steel King’s Core Values:
We expect all team members to live by these values in everything they do:
- Get It Done Attitude: Own your tasks and deliver results.
- Refuse to Accept “Good Enough”: Strive for continuous improvement.
- Be Someone People Want to Work With: Foster positive, collaborative relationships.
- Always Act with Integrity: Uphold honesty and transparency in every interaction.
What We Offer:
Steel King Industries, Inc. is dedicated to creating a diverse and inclusive workplace. We are an Equal Opportunity Employer and do not discriminate based on race, creed, color, national origin, age, religion, sex, sexual orientation, marital status, or any other characteristic protected by law. We provide reasonable accommodations for qualified applicants to ensure accessibility and success throughout the hiring process.
If you’re ready to make a real impact and grow with a dynamic company, we’d love to hear from you!
A Day in the Life at Steel King:
This position is based in an office environment, requiring some light lifting (up to 25 pounds) and regular use of standard office equipment (computers, phones, printers, etc.). You’ll be a key player in helping us stay organized and efficient in our daily operations. We do have a 4 day in office and 1 day remote, however with this position, you may be required to work in the office 5 days a week. Depending on the needs of the team, occasional travel may be required.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with, or without notice.
Our employees’ health and well-being are important to us. In addition, the Company has a longstanding commitment to provide a safe and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of employees and to the security of our equipment and facilities. For these reasons, the Company is committed to the elimination of drug and/or alcohol use and abuse in the workplace.