General Manager

Join our team at a family-owned metals distributor, well-known in the steel industry for the quality products and service we’ve provided since 1946. We are looking to fill an immediate opening for a dynamic and results-oriented General Manager to lead our team at our Ashland service center location. The ideal candidate will possess a strong background in the steel industry, proven leadership skills, and a relentless focus on safety, culture, and quality. The General Manager will be responsible for overseeing all aspects of branch operations, including sales, production, inventory management, logistics, and customer service. Responsibilities include continuous improvement to safety and quality culture, managing daily operations, managing and supporting employees, overseeing customer service, generating additional sales, and managing the budget.

Work Location: Ashland, VA

At Steel Services, our mission is to provide high-quality steel products while delivering exceptional customer service. We are dedicated to upholding the values that have driven our success for generations, ensuring that every customer receives both superior products and a commitment to reliability, trust, and service excellence. As a General Manager at Steel Services, Inc., you will optimize operations, sales growth, and customer satisfaction. You will lead a dedicated team and manage all aspects of branch operations, ensuring efficient production, streamlined inventory, and seamless logistics. This role demands a strategic leader with a strong understanding of the steel industry and a proven ability to achieve business objectives.

Top-notch leadership and customer service skills are a must. Seasoned managers with steel industry experience are encouraged to apply!

What can you expect as a General Manager joining our team?

• Competitive base salary plus bonuses
• Company car, including personal/spouse usage
• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k)
• Paid time off
• Paid holidays
• Training and development opportunities

What are your responsibilities?

• Strategic Leadership:
• Drive continuous improvement initiatives to enhance safety, quality, and customer satisfaction.
• Develop and implement strategic plans to achieve branch objectives and contribute to overall company growth.
• Analyze market trends and competitor activities to identify opportunities and mitigate risks.

• Operational Management:
• Oversee all branch operations, including steel processing, warehousing, and distribution.
• Ensure efficient inventory management and optimize production schedules to meet customer demands.
• Implement and maintain safety protocols to ensure a safe working environment.
• Manage and optimize logistics and transportation operations.

• Sales and Customer Relations:
• Develop and maintain strong relationships with key customers and suppliers.
• Lead sales efforts and drive revenue growth through effective sales strategies.
• Ensure exceptional customer service and resolve customer issues promptly.

• Financial Management:
• Develop and manage the branch budget, ensuring cost control and profitability.
• Monitor financial performance and provide regular reports to senior management.
• Analyze financial data to identify areas for improvement.

• Team Leadership:
• Recruit, train, and motivate a high-performing team.
• Foster a positive and collaborative work environment.
• Conduct performance evaluations and provide ongoing feedback and coaching.
• Ensure compliance with all company policies and procedures.

What qualifications should you have?

• Strong background in safety culture
• Bachelor's degree in business administration, engineering, or a related field
• Significant experience in the steel processing and distribution industry
• Proven track record of successful leadership and management
• Strong understanding of steel products, processing, and distribution
• Excellent communication, interpersonal, and negotiation skills
• Strong analytical and problem-solving skills
• Proficiency in inventory management and customer relationship management software
• Confidence with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint, video conferencing
• Time management skills - scheduling, employee support, customer support, job tracking, billing, staff communications, emails, phone calls, etc.
• Valid driver's license

What will give you an edge over other applicants?

• Existing network of contacts within the steel industry
• Dedication to fostering the growth of your team
• Ability to apply tailored leadership approaches to employees of various backgrounds and personalities
• Ambitious, self-motivated, & team-spirited mindset

About Steel Services, Inc: With nearly 80 years in business, our company supplies a wide range of carbon and alloy steel, stainless steel, and aluminum products. Since 1946, we’ve offered inventory and value-added processing capabilities tailored to market needs, all while providing high levels of customer service. Steel Services, Inc, serves an extensive base of thousands of customers - small job shops, structural fabricators, OEMs, naval & commercial shipyards, and more. With stocking locations strategically placed among three branches in Virginia, our company is able to meet the complex needs of our clients with a focus on quality and efficiency. Our ability to deliver value for our customers is rooted in our dedication to the growth and success of our team of talented individuals. To learn more about Steel Services, Inc., please visit steelservicesinc.com.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Dental Insurance
• Vision Insurance
• Life insurance
• Paid time off
• Disability insurance

Schedule:

• 8:00am-5:00pm
• Monday to Friday
• Year-round work

Location: Ashland, VA

Must be able to reliably commute or plan to relocate before starting work. (Required)

*Offers of employment are contingent upon passing a pre-employment drug screening, and upon satisfactory evaluation of the results of a criminal record check.

*Due to the safety requirements necessitated by heavy material handling and manufacturing, applicants must demonstrate the ability to communicate reliably using appropriate, U.S. industry-standard terminology.

*Steel Services, Inc. is an equal opportunity employer.