What are the responsibilities and job description for the Hybrid BDR position at Steer?
Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.
About the Role
As a Business Development Representative, you'll play a key role in growing our Auto Ops team within Steer CRM, helping automotive repair shops streamline their operations and drive business success. You'll be responsible for sparking interest, identifying and signing up new customers, and scheduling sales calls for our inside sales team.
We're looking for a creative, resilient go-getter who thrives on building relationships and overcoming challenges. If you're eager to grow your sales career and be part of a fast-paced, innovative company, this is your chance to make an impact. Join a team at the forefront of auto tech, shaping the future of automotive repair solutions!
The role is hybrid in Waltham, MA and requires 3x onsite per week.
Compensation: $80k OTE ($45,000 base salary commission)
You Are
- A down-to-earth professional who thrives on helping blue-collar, small business owners succeed.
- Experienced in a fast-paced sales environment, consistently meeting or exceeding quotas.
- A natural sales powerhouse—building strong relationships, mastering conversations, and turning prospects into long-term clients.
- A fearless prospector who excels at making sales calls, uncovering opportunities, and driving revenue.
- Highly coachable, team-oriented, and eager to learn and grow.
- Self-motivated, performance-driven, and always looking for ways to improve.
You Will
- Research and identify potential prospects to expand the sales pipeline.
- Add and manage prospects within the sales funnel, ensuring accurate and up-to-date records.
- Maintain a detailed database of leads and track their progress through each stage of the sales cycle.
- Monitor industry trends, competitor activity, and partner developments to provide insights to the team.
- Collaborate closely with Account Executives to optimize outreach strategies and improve conversion rates.
- Support the sales team with prospecting efforts, follow-ups, and pipeline management.
- Re-engage with prospects after missed calls, lost deals, or stalled conversations to drive new opportunities.
- Be driven, proactive, and eager to grow within the role, continuously seeking ways to improve performance.
- Confidently handle client pushback and objections, demonstrating resilience and strong communication skills.
You Have
Must Have:
- 1-2 years of experience with high volume sales phone calls (300-500 calls / week)
Nice to Have:
- Automotive industry experience
- SaaS experience
Interview Process
- Initial Screen (30 min)
- Hiring Manager Interview (30 min)
- Career Journey interview (60 min)
- Executive Interview (30min)
- Reference Checks
We Offer
- 100% employer paid medical insurance
- Flexible PTO with 15 days minimum
- Generous Parental Leave
- 401k
- Learning Stipend
- Chance to work with the latest technology
- A collaborative and innovative work culture
- Opportunities for career growth and development
Why Join Steer?
At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.
Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.
Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.
We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
Salary : $45,000 - $80,000
