What are the responsibilities and job description for the Revenue Operations Manager position at Steer?
Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined / recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.
About the Role As an Account Executive, you'll be responsible for uncovering lucrative new business opportunities, facilitating product demos, and guiding our customers through a quick sales process from initial engagement to close (often on the same call). We're looking for a person who is no stranger to overcoming obstacles and strives to exceed expectations. Come join a team where skill cultivation, career advancement, and talent retention are core values. If you're eager to challenge yourself and play a crucial role in driving the success of a rapidly growing company, this is the role for you!
The role is hybrid in Waltham, MA and requires 2-3x onsite per week.
Compensation : $120,000 - $160,000 OTE ($60,000 base salary commission)
You Are
- Dependable and consistent in meeting commitments and deadlines.
- Professional and courteous in all interactions with colleagues and clients.
- Empathetic and approachable, with a genuine desire to help small business owners in blue-collar industries achieve their goals.
- Resilient and persistent in the face of rejection, maintaining a positive attitude and using setbacks as opportunities for growth and learning.
- Experienced in thriving within a dynamic, fast-paced sales environment, consistently meeting or surpassing sales targets.
- Self-assured in your ability to excel at sales, build lasting relationships, and engage in compelling, effective communication.
- Enthusiastic, open to feedback and coaching, a collaborative team player, and committed to continuous learning and improvement.
- Intrinsically motivated, results-oriented, and possessing a growth mindset, always striving to enhance your skills and performance.
You Will
You Have
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Interview Process
We Offer
At Steer, we value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
Salary : $120,000 - $160,000