Logistics Coordinator

Stefanini Group is hiring!

Stefanini is looking for Inventory Reconciliation Specialist (Logistic Coordinator) in Durham, NC (Hybrid).

Open for W2 only !

Citizens and Green Card holders are highly preferred.

• Ideal candidates will have consignment inventory reconciliation experience and SAP (Preferred) Other ERP systems experience is ok.
• Candidates that worked in warehouses or distribution inventory management would possibly be a good fit.

For any query please call to (248) 582 -6512 or share resume to shivam.rai@stefanini.com

Work Shift: 1st Shift (8:00 AM to 5:00 PM)

• Responsible for the entire order fulfillment process for assigned channel partners.
• The order fulfillment process includes order entry, issue resolution, shipping and invoicing. In addition, you may be responsible for reconciling consignment inventory with channel partners and creating invoices for consignment sales.
• You will proactively take necessary action to remove obstacles between customer's requirements and client's ability to satisfy them while making decisions within established guidelines.
• The successful candidate will build strong relationships with channel partners and seek ways to improve their customer experience.

Specifically, this position is responsible for the following:

• Effectively and efficiently manage order to cash process activities such as expediting, basic returns, back-order monitoring, sample and zero-dollar orders, consignment order process, and removing obstacles that may impact on customer requirements and client's ability to satisfy them. Completing consignment inventory reconciliation and billing of consignment sales.
• Execute Customer Non-Conformance process including investigation and reporting.
• Complete material availability inquiries and price discrepancy reporting.
• Contribute directly to supply chain initiatives of Days Sales Outstanding (DSO), including managing slow moving or aged inventory reduction via direct interaction with sales/product management and customers.
• Provide consistent quality service and act as a liaison for customers and external service providers.
• Understand and enforce stated business rules and raise awareness of situations where a resolution requires cross functional coordination.
• Effectively managing more complex projects and timelines for Customer Service including organizing clear key deliverables, establishing and meeting deadlines, action item management and resolution, information sharing with stakeholders, decision making, collaboration and final presentation.

Skill sets required:

• Experienced professional position requiring a strong understanding of Order to Cash, Invoicing and Reconciliation process.
• Experience using SAP order to cash modules including invoicing is preferred.
• Demonstrated ability to work independently and offer solutions to moderately complex problems.
• Demonstrated ability of taking initiative for process improvement and the ability to understand the impact of your work on the broader business.
• A bachelor’s with 5 years of progressive experience in a related field is preferred (not required).
• Computer proficiency with the Microsoft Office suite of products (Excel/Word) and web-based applications intermediate level of competence with Excel.
• Experience interacting with customers in a helpful and friendly manner to understand their needs.
• Demonstrated interpersonal, teamworking and communication skills.
• Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also spoke with you about the process, including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, an IT consulting company with a global presence. We are a CMM Level 5 company.