Organizational Change Management Consultant

Details:

Job Description

Stefanini Group is hiring!

Stefanini is looking for an Organizational Change Management Consultant, Dearborn, MI (Hybrid)

For quick apply, please reach out Anmol Tyagi at 248-263-8628/anmol.tyagi@stefanini.com

Responsibilities

• Develop and support OCM and communication strategies for ServiceNow platform users.
• Identify and engage stakeholders and conduct needs assessments.
• Identify changes to address through training and communications.
• Manage changes to the platform, roles, responsibilities, processes, workflows, technology, tools, and organizational structure.
• Create a robust communication plan with clear objectives, audience, channels, cadence, feedback loop, and measures of effectiveness.
• Develop a comprehensive training plan with various methods (demos, videos, lunch & learn, Degreed), schedules, materials, and evaluations.
• Collaborate with teams and key stakeholders to understand key messages and create appropriate communications.
• Coordinate with Employee Communications for publication support.
• Develop a diverse range of communications, including emails, articles, infographics, video scripts, brochures, etc.
• Identify opportunities for new communication channels or methods.
• Stay updated on industry communication standards and trends to support program objectives.
  
  

Job Requirements

Details:

Experience Required

• Working with an IT organization, communicating technical instructions/information
• Self-starter, highly motivated, team player, and able to work independently with minimal guidance.
• Ability to manage multiple projects simultaneously.
• Ability to translate complex technical concepts into user-friendly messaging.
• Strong interpersonal and communication skills, including verbal, written, and listening.
• Strong facilitation, presentation, and collaboration skills.
• Marketing and marketing communications expertise.
• Proficiency in Microsoft Office Suite.
• Effective time management and prioritization skills.
• Project management skills.
  
  

Experience Preferred

• ServiceNow ITSM platform
• Graphic design skills.
• Experience working with large global organizations and all levels of the workforce.
• Webex app experience.
• Knowledge of AP Style.
  
  

Education Required

• Bachelors Degree
• Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***
  
  

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.