What are the responsibilities and job description for the Quality Engineering Supervisor position at Steffes?
Job Details
Description
Position Summary
The primary role of the Quality Engineering Supervisor is to coordinate and direct work within the engineering group. They will lead, coach, and develop the team. This position will develop and promote departmental policies and procedures, as well as assist with departmental HR functions. This is a working supervisor role and is in addition to the standard Manufacturing or Product Engineer role (see addendum). The Quality Engineering Supervisor may also serve as a technical resource or subject matter expert in their assigned areas.
Steffes Core Values
Description
Position Summary
The primary role of the Quality Engineering Supervisor is to coordinate and direct work within the engineering group. They will lead, coach, and develop the team. This position will develop and promote departmental policies and procedures, as well as assist with departmental HR functions. This is a working supervisor role and is in addition to the standard Manufacturing or Product Engineer role (see addendum). The Quality Engineering Supervisor may also serve as a technical resource or subject matter expert in their assigned areas.
Steffes Core Values
- Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
- Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.
- Teamwork: We believe people achieve much more by working together.
- Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
- Safety: We view our co-workers as family members of our business and strive to ensure safety for all.
- Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and authentic.
- Directing and assigning work within the Engineering or Quality group. This includes working with team members, Engineering Managers, Operations Managers, and Product Managers to prioritize work, establish timelines, create budgets, and create project plans.
- Reports on group metrics, project plans, and other key information to upper management.
- Works closely with the Engineering or Quality Manager on creating and promoting departmental policies and procedures.
- Responsible for interviewing, hiring, and training employees, appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems.
- Promotes teamwork with customers, suppliers, and all internal departments.
- Oversee the response to Corrective Action Reports (CARs) that report quality non-conformances.
- Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.
- Support and help develop their team with professional development short and long term goals.
- Helps company meet its Strategic, Quality and Safety objectives.
- Other duties may be assigned.
- Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.
- Environmental, Health, Safety (EHS) – Perform work in compliance with EHS training and identified procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and contribute to the overall success of the EHS program.
- Quality – Participate in job-specific training. Complete work as indicated by standard work, processes, and/or procedures. If your work can’t be completed as required, notify your supervisor immediately for guidance.
- Conduct - Demonstrate and support the Steffes Code of Conduct.
- Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
- Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.
- Striving to deliver the best quality in daily work.
- Promoting a positive image of Steffes and its products.
- Being timely and punctual in attendance and following all policies and procedures.
- Bachelor’s Degree in Engineering; Mechanical, Industrial, or Manufacturing Engineering preferred
- 3 years of related work experience
- Intermediate computer knowledge (Windows, email, internet, etc.)
- MS Word-Advanced; MS Excel-Advanced; MS PowerPoint-Intermediate; MS Outlook-Intermediate
- Intermediate 2D (AutoCAD) and/or 3D CAD (PTC Creo, SolidWorks) experience, preferred.
- Advanced Math Skills
- Advanced Communication skills (Develop written communications requiring grammar skills; interact with customers or suppliers on an explanatory basis; interact with groups of people and co-workers; use of telephones, public address system, and oral communication).
- OR-
- An acceptable combination of education and experience.
- This position requires walking, sitting, or standing to a significant degree.
- Must have the ability to lift 70 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 100 pounds.
- Must have the ability to climb ladders and/or stairs.
- Stooping, crouching, kneeling, and bending.
- Handling, feeling, and gripping would be required for some activities.
- Visual acuity is required to inspect work completed.
- This role may be subject to internal and external environmental conditions
- Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.