Group Sales Coordinator

For those who seek the best, there's only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. 

Summary:

Works as the Sales Coordinator for the VP of Sales & Marketing, Corporate Director of  Sales and the Associate Director of Group Sales in maintaining all sales reporting and tracking functions, as well as assists with internal and external customers in the Group Market, providing support in achieving the department’s goals and objectives. This position supports the overall department process; acting as a liaison among external channels and customers.  Performs all sales, marketing and customer services as needed.

Essential Functions:

• Maintains 3^rd Party website Group Sales Promotions – keeping them up to date and accurate
• Develops and maintains all sales reporting and tracking functions, such as Group rooms control, group room night projections, quarterly booking goals, etc
• Work with Maestro sales system & Delphi to input and change opportunity information
• Handles all incoming telephone calls with proper phone etiquette and address the customer’s questions and concerns during the initial call or direct calls to the appropriate person. Follow-up whenever necessary.  Advise manager of your actions.
• Assist with entry of new accounts, with corresponding traces and notes
• Assigns meeting space for all group functions
• Distribute signed contracts as appropriate
• Process amenities and welcome notes
• Be familiar with Stein Eriksen Lodge’s top accounts and key contacts
• Use and maintain office equipment
• Order or requisition supplies via an approved purchase order (i.e. office supplies, menus, brochures, stationary, meeting planner kit inserts sales forms, sales tools, etc.)
• Assist in closing on business
• Process Site inspection forms
• Assist in travel plans and scheduling for managers and stay informed of their weekly schedule when needed
• Complete other projects and reports as required, needed or assigned

Other Responsibilities:

• Requires contact with both internal and external customers including end user, intermediary, meeting planner, corporate staff, external sales channels, hotel managers as well as the hotel sales departments and other hospitality industry leaders. Interact internally with all hotel departments.
• Work efficiently and effectively as a liaison between the Managers and customers. Duties require daily business operations, handling incoming telephone calls, providing assistance as directed by individual managers and other staff concerning job-related functions and completing projects as assigned in a timely manner.  Also responsible for the processing of opportunities, maintenance of accurate data and communication of information amongst team and internal/external.  Customer service skills are essential in assisting with the closure of potential business.

Stein Eriksen Lodge, Park City’s only Forbes Five-Star Hotel and Spa, offers:

• Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
• Competitive wages and bonus plans to recognize your dedication and service with us
• Paid training time and programs
• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Hockey Club, Real SL and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.