What are the responsibilities and job description for the Parts-Sales Representative position at Steiner-Atlantic Corp.?
JOB DESCRIPTION
Title: Parts/Sales Representative
COMPANY OVERVIEW
Steiner-Atlantic LLC. (“SAC”) is a wholly owned subsidiary of EVI Industries, Inc., a publicly traded company on the NYSE. Prior to March 2015, SAC was privately held. SAC is based in Miami, FL and has been in business since 1959. SAC is one of three separate operating companies which comprise EVI’s Florida Operations (“FL Ops”). Our combined FL Ops provide world class laundry, boiler, and dry-cleaning solutions in the State of Florida, as well as internationally. We sell and/or lease commercial laundry equipment specializing in washing, drying, finishing, material handling, water heating, power generation, and water reuse applications. We sell related parts and accessories and through our robust network of commercial laundry technicians, we provide our customers installation, maintenance, and repair services. Our markets include hospitality, healthcare, for-profit commercial laundries, government, and vended/laundromats. Our FL Ops currently has approximately 60 employees.
GENERAL SUMMARY
The Parts/Sales Representative role maintains and controls commercial Laundry, Boiler and Dry Cleaning Equipment parts inventory and assists external and internal customers with purchases of or questions regarding parts.
ESSENTIAL DUTIES & RESPONSIBILITIES
· Handle incoming parts requests for both retail customers as well as technicians
- Receives inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter.
- Creates purchase orders to buy parts needed for stock, customer or work order requirements and forward orders to appropriate vendor.
- Receives parts ordered and check shipping documents vs. merchandise / quantities received for accuracy.
- Verifies and validates receipt of payment in full before special order parts are shipped.
- Verifies and completes refund transactions on returned parts or cancellations.
- Prepares for and conducts required parts inventories as per established schedules.
- Reports and reconciles any inventory shortages or parts variances resulting from physical inventory.
- Provide customers with accurate parts lookup and recommendations based on their described needs.
- Process sales and purchase orders through the Business Central (B.C.) accounting system.
- Take warranty calls and process RMAs for replacement parts.
- Assist warehouse, service, and order entry staff as required.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS – REQUIREMENTS OF POSITION
- Ability to communicate effectively.
- Excellent problem-solving skills.
- Excellent phone etiquette.
- General mathematical knowledge.
- Ability to listen effectively.
- Computer literate (Basic computer skills and knowledge of Microsoft programs)
- High School Diploma or GED Equivalent.
- Good organizational skills
PREFERRED QUALIFICATIONS OF POSITION
- Ability to meet physical demands- sitting for extended periods of time, standing, walking, carrying, lifting, pushing, and pulling up to 50lbs.
BEHAVIORS & TRAITS
- Fast learner.
- Detail oriented.
- Resourceful and flexible.
- Treat all employees and customers fairly, courteously and with dignity.
- Maintain positive relationships with customers, other employees, and owners.
- Arrive on time and ready to start
- Maintain up-to-date technical training.
- Focus on Quality and Service.
- Positive and professional demeanor.
- Self-motivated mentality that seeks to lead and drive improvement in the parts business.
- Ability to prioritize and multitask
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Language:
- Spanish (Required)
Work Location: In person
Salary : $50,000 - $60,000
