Demo

Eligibility Specialist

Stella Contracting, Inc
Philadelphia, PA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/29/2025
We are committed to supporting our communities by ensuring access to essential resources and opportunities. As we continue to grow, we are seeking a qualified Eligibility Specialist to join our team.

The Eligibility Specialist plays a crucial role in our organization by evaluating and determining the eligibility of individuals for various programs and services. The ideal candidate will have a strong understanding of eligibility criteria, regulations, and procedures, as well as excellent communication and interpersonal skills.

Key Responsibilities:

1. Review and assess applicants' eligibility for programs and services based on established criteria.

2. Collect and verify required documentation to support eligibility determinations.

3. Conduct interviews with applicants to gather relevant information and clarify eligibility requirements.

4. Collaborate with internal teams to ensure accurate and timely processing of eligibility applications.

5. Maintain detailed records of eligibility decisions and communicate outcomes to applicants.

6. Stay up-to-date on regulatory changes and updates related to eligibility requirements.

7. Provide exceptional customer service to applicants and stakeholders throughout the eligibility process.

8. Identify opportunities for process improvement and contribute ideas to enhance efficiency and effectiveness.

Qualifications:

1. Bachelor's degree in [relevant field] or equivalent work experience.

2. Previous experience in eligibility determination, social services, or related fields preferred.

3. Strong knowledge of federal, state, and local eligibility regulations and guidelines.

4. Excellent analytical and problem-solving skills with a keen attention to detail.

5. Exceptional communication skills, both written and verbal, with the ability to interact professionally with a diverse range of individuals.

6. Proficiency in Microsoft Office Suite and other relevant software applications.

7. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

8. Certification in eligibility determination or related field is a plus.

Join our team and make a meaningful impact on the lives of individuals in need by ensuring they have access to vital resources and services.

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