What are the responsibilities and job description for the Part-time Ice Cream Scooper - Stella's Ice Cream in Eagle position at Stella's Ice Cream?
Stella’s Ice Cream is hiring! We are looking for smart, hard-working, friendly people to fill 2 new Scooper positions at our Eagle store location. Stella’s is an independent ice cream company serving hand made ice cream and baked goods. On an average day, our scoopers will be grooving to the beat of the music while scooping up delicious gobs of salted caramel and cookie dough to kids, friends & families.
Stella’s scoopers are responsible for delivering on our promise to create a welcoming community-gathering place. This role is responsible for providing great service, consistent scoops, and good vibes during every shift. They ring up customers, keep the shop clean, choose fun upbeat music, and, most importantly, provide impeccable customer service.
Scooper Responsibilities:
* Welcome every customer that comes through the door!
* Offer customers samples, menu suggestions, and add-ons (as many as they want!)
* Scoop scoops, make sundaes, mix shakes with love and deliver fresh baked goods
* Keep cool under pressure even when the line is out the door and around the corner
* Follow health, safety and sanitation guidelines with care
* Keep counter, seating, kitchen, and bathroom areas clean and inviting
* Wash ice cream tubs and utensils throughout your shift (must love doing dishes by hand)
* Run cash register and iPad POS; follow Stella’s cash handling procedures
* Continually stock ice cream and baked goods and new inventory as it’s purchased
* Bring music to work to contribute to the shop’s fun environment
* Contribute to Stella’s goals for increasing sales and creating loyal through social media and outside events
* Share what’s awesome about Stella’s: our people, our process, and our products
* Thank every customer!
Scooper Qualifications:
* You must LOVE kids!
* Have great communication skills and a professional, friendly attitude
* Have retail or client/customer service experience
* Must be available at least 3 shifts per week including weekends, evenings and holidays.
* Able to work late nights. We’re open till 10 or 11 every night!
* Good music taste required
* Good grades and/or volunteer work or community involvement experience a huge plus
* Ability to lift 50lbs on a regular basis
* Stella’s Ice Cream is a drug and tobacco free company—we do not hire anyone who smokes or uses tobacco in any form, including vaping or e-cigarettes.
Scooper Compensation:
* Great Tips
* Incremental, merit based raises
* As much ice cream as you can eat
Career advancement possibilities abound in our growing company!
Culture
This job is really, really fun with great co-workers and employee perks. At times, this job, like any in a growing small business, is also stressful. Our shop will get busy and stay busy, especially when the weather is great, keeping your cool even when it’s hot in the shop is critical. Positive stress management attitudes and techniques, while working hard alongside the rest of the team, are a must.
Stella’s is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
If interested in becoming a scooper for Stella’s Ice Cream, please email your cover letter and resume and be sure to state which position and location you are applying for.
Job Type: Part-time
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Night shift
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person