SCC/Spec Hab Program Director-Adult Day Program

Stellar Care and Services is looking for an SCC and Specialized Habilitation Program Director for Day Program in our Colorado Springs location. Our company is dedicated to providing services to adults with developmental disabilities across the state of Colorado. We strive to provide high-quality community-based services that support individual independence. We are proud to be a part of the growth and development of all involved.

In order to qualify you must have a reliable vehicle with current insurance and registration, internet access at home, no more than 2 moving violations in the past 3 years, and proficient use of computer programs such as MS Office, Google Workspace Etc., as well as demonstrate an ability to quickly learn new software applications. The position is a full-time salary exempt position. Stellar Care offers a competitive wage and benefits commensurate with the position. This position works primarily out of the office location and is not work from home.

Compensation is

$ 56,659.00 per year $.52 for mileage reimbursement.

Please submit your resume and Cover Letter by 2.28.2025

Stellar Care

Program Director

JOB DESCRIPTION

Reporting to the Director, the Program Director contributes to the Stellar Care team effort by supporting and communicating the Stellar Care and Services mission, vision, strategic plan, goals, and management decisions. The Program Director interprets and ensures that Stellar Care policies are followed along with the rules and regulations of Colorado Healthcare Policy and Finance.

Main Job Tasks and Responsibilities: The Program Director is responsible for the coordination and management of the overall Program. The priority areas of responsibility include hiring and ensuring orientation and ongoing training of high-quality direct support professionals (mentors), and ensuring all aspects of the program are developed, implemented, coordinated, and monitored to the highest degree possible. This role requires a high degree of experience in supervising employees, conflict management and resolution skills, and a commitment to quality and compliance.

Qualifications: The Program Director must be a qualified professional based on education, experience, and abilities, and have prior experience in developing and implementing individual programs, budget implementation, and in supervising others. The Program Director must have good decision-making, time management, and communication skills, and must be responsible, mature, and flexible. A bachelor's degree is preferred.

Driving Status: This position is designated as an unlimited driving position, defined as one that requires driving a motor vehicle as a part of their Stellar Care work, including vehicles owned by Stellar Care, and/or to drive a vehicle in which a person served is transported. All employees in this position must have a current, valid U.S. driver’s license with acceptable status, and is responsible for his/her own automobile insurance.

Hours: Salaried-exempt. The schedule must be flexible to accommodate the various program, persons served, and staff needs. The Program Director may be required to be on-call at all times unless prior arrangements have been made for someone of comparable authority to receive emergency calls. If a schedule adjustment is necessary, arrangements should be made with the Director.

Responsibilities: The Program Director monitors the quality of all aspects of the program to assure that the atmosphere of the overall program is therapeutic, provides optimal growth for individuals, and preserves all individuals' dignity and self-worth. Communicates organizational standards to all staff and the community. Reviews individual and program standards and expectations, and communicates results with the Director. Manages a team of mentors, ensuring ongoing training is provided is provided and quality standards are met. Collaborates with other program directors and service providers in and outside of Stellar Care to ensure quality care and continuity.

Develops a schedule and assigns mentors to assure employee schedules are developed and implemented according to the needs of persons served and in accordance with the program budgets. Approves work schedule changes and coordinates the use of fill-ins and re-assignments.

Provides training for staff in individual choice, individual rights, and Stellar Care rules and guidelines. Assures all state rules and regulations, as well as policy and procedure, is followed. Monitors expectations and attitudes of mentors and individuals; reviews quality of services and service plan outcomes, and informs staff of new expectations and changes. Provides training as needs are identified. Provides ongoing feedback and leadership; demonstrates techniques; acts as a role model. Implements mistreatment protocol as outlined in the policy, and communicates all mistreatment allegations as appropriate to all outside parties. Assists any investigative agents in their reviews. Conducts routine staff meetings. Conducts unannounced monitoring visits as needed. Assures that staff can quarterly contact the program director or a designee at all times.

Trains staff regarding written reports including Daily Tracking Notes and Incident Reports. Monitors timeliness and assures reports meet due dates. Reviews service plan outcomes, giving feedback to staff. Meets with staff regularly to review the individual’s progress. Assures monthly evaluations are completed with proper documentation.

Contacts case managers for planning, meeting coordination, and scheduling of interdisciplinary team meetings. Communicates with families/guardians on a regular basis regarding persons served needs and progress, contact information for emergencies, and health concerns. Addresses any concerns or complaints expressed by family members and guardians. Arranges for monthly contact at a minimum with individuals served, more frequent as necessity dictates. Solicits and addresses feedback/concerns of individuals served. Assesses each individual for the need for support/consultation services. Establishes initial contact and follow-up on overall services. Assures services meet team expectations and the needs of the individual served. Assures recommendations and plans are implemented or documented. Attends team meetings and actively participates as a primary, professional advocate for the individuals' best interests, choices, and well-being. Communicates directly with case managers and the community in a manner that encourages the continued growth and happiness of persons served. Actively maintains ongoing contact with case managers to build working rapport, acting as the primary contact. Provides assistance and direction in program issues related to persons served the development. Notifies case managers regarding Allegations of Mistreatment, Abuse Neglect, and Exploitation; and major changes that could impact the individual in services. Provides timely response to complaints and concerns. Keeps case managers informed of emergency situations.

Program Directors are expected to assure all staff have met Stellar Care conditions of employment and have been adequately oriented and trained to perform their jobs. Screens qualified applicants. Conducts interviews. Assures new staff meets required training prior to working with the person served including but not limited to orientation and individual-specific training. Notifies potential staff members interviewed of the decision. Informs human resources and the Director of decisions. Assures thorough, complete, and timely training to new staff. Provides organizational in-service training as needed to meet training requirements. Acts as a role model to staff: gives constructive feedback, establishes development plans, and encourages career development. Monitors, coaches, and documents concerns or performance problems. Observes staff, coaches, and evaluates persons who may need to be placed on probation or have an extended orientation time. Notes, in written evaluations, strengths, and areas for development. Submits all evaluations to the Director for review and placement in the personnel file. Reviews all staff termination plans with Director.

Monitors Time Sheet reporting. Provides all information necessary to pay staff on a timely basis. Authorizes hours, overtime and mileage within assigned budgets. Monitors paid time off earned, taken, and unused. Communicates pay changes as appropriate. Receives Director approval of any pay changes.

Initiates quarterly audits in their department and completes corrections, communicating program improvement needs with the quality and agency directors.

Participates in license and certification reviews and is involved through correspondence and oral communication with licensing agencies concerning requirements, recommendations, and compliance. Participates in all surveys; directs staff in making alterations necessary for compliance, and assures completion within timelines.

Required Skills/Abilities:

• Ability to work independently and in cooperation with others.
• Ability to effectively supervise a large team.
• Ability to identify problems and determine effective solutions.
• Ability to apply reason and logic to identify the strengths and weaknesses of possible solutions.
• Ability to communicate information orally and in writing.
• Ability to demonstrate sound judgement proactive approaches to potential problems.
• Ability to provide advice and consultation to others.
• Ability to assess and recognize their own strengths and weaknesses; pursue self-development.
• Ability to treat others with courtesy, sensitivity, and respect.
• Ability to facilitate cooperation and to motivate team members to accomplish group goals.

Performs other related duties as assigned.

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