What are the responsibilities and job description for the Field Service Technician-Digital position at Stellar Energy Americas Inc?
Field Service Technician-Digital
Position Type: Full-time, Non-exempt, Hourly
Reports to: Field Services Manager
Supervisory Responsibility: None
Location: Client Sites
Company Summary
Stellar Energy provides state-of-the-art solutions customers build in for optimized energy performance now; and in the preparation for the energy needs of tomorrow. In business for 25 years, we’ve delivered added energy efficiency and capacity to customers in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best possible speed to first megawatt. All delivered with the lower emissions required to support our partners’ unique sustainability objectives.
Stellar Energy specializes in a wide range of engineering and manufacturing solutions within the energy sector including turbine inlet air chilling, central utility plants, district cooling, combined heat & power systems, thermal energy storage, inlet air heating, data center chilling, and inlet air chilling for LNG facilities. Additionally, our expertise extends to start-up & commissioning, system health analysis, services, and training. Our in-house team of skilled engineers and dedicated tradespeople are the reason we are the global leader in customized solutions. Stellar Energy strives to add value to today’s energy infrastructure, achieving secure, affordable, and sustainable energy that will help to create a responsible energy economy.
Summary Objective
The Field Service Technician will provide responsive electrical, mechanical and automation support for chilled water systems and ancillary components through analysis, troubleshooting, remediation, implementation, commissioning, and testing. As a direct point of contact for our customers, this role will drive customer satisfaction, maximize customer retention, and increase profitability in a field environment without direct supervision.
Essential Functions:
- Read and interpret engineered drawings (P&IDs, loop sheets, wiring schematics, electrical one-lines, PLC ladder logic, etc.)
- Operate all standard service tools and electrical testing equipment (multimeters, voltmeters, megohmmeters, etc.)
- Perform PLC I/O checkout procedures and troubleshoot any issues as a result.
- Calibrate, troubleshoot, and monitor variable frequency drives and 0-10V/4-20mA instrumentation.
- Perform moderately complex chilled water system start-ups.
- Perform preventative maintenance activities as per documented schedules and standards on chilled water system components (pumps, motors, cooling towers, instrumentation, electrical equipment, PLCs, etc.)
- Set up and program VFD parameters for proper interface and operation.
- Provide customer training at the completion of commissioning.
- Complete daily Field Service Reports and submit to Project Manager and/or VP Global Services
- Prepares for ISO 9001 and other audits.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
- Technical capacity with attention to detail
- Strong organizational and time management skills
- Excellent written and verbal communication
- Interpersonal and customer service skills
Work Environment
This position operates mainly in a construction site and operating industrial plant environment. The technician must always comply with safety policies, practices, and procedures. Work is primarily done in the field which could be in a construction area requiring the use of earplugs, hardhat, steel-toe boots, and safety glasses. The work environment could be outdoors, hot, or cold, noisy and/or dirty.
Physical Demands
The technician must be able to work effectively in a construction environment for system testing including climbing ladders and moving around on platforms to maneuver in and around equipment. The technician must also occasionally lift and/or move up to 50 pounds. The technician must be able to see and read printed materials, speak, and comprehend verbal communication, operate a computer, travel including flying as well as driving long distances, work in confined spaces, stand for long periods of time and walk on uneven surfaces.
Expected Hours of Work
Overtime may be necessary as workload dictates. This may include weekdays, weekends or holidays.
Travel
This position requires flexibility to travel around the country. Travel time is approximately 75-90%.
Required Education and Experience
- Associate degree in technical field or equivalent
- 3 years of experience in mechanical, control, or electrical field services
- Proficiency in Microsoft Office
- Understanding of programming languages including Ladder Logic, Structured Text, Statement Lists, Function Block
- OSHA safety experience
- Experience with Rockwell Automation ABB, VFD Drive, Rockwell Automation PLC, and HMI
- Prior experience with motors, controls systems and motor control centers (up to 4160V, 3 phase)
- Prior experience calibrating and troubleshooting industrial instrumentation (pressure, temperature, flow)
Preferred Education and Experience
- Formal vocational training with emphasis on industrial instrumentation
- Rockwell Automation Certification
- ISA Certification
- Certified Control Systems Technician (CCST) registration or completion of relevant training courses
- Experience with PLC Programming Logic (Allen Bradley and Siemens)
- Previous equipment startup and commissioning experience
- Microsoft certifications for Rockwell products and other relevant applications
Work Authorization
Must be authorized to work in the United States and have current passport. Must have a valid driver’s license. Must be able to obtain Transportation Worker Identification Credential.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
