What are the responsibilities and job description for the Sales Advisor position at Stellar Global?
Sales Advisor part time role for Electrolux (AEG, domestic appliances such as premium washing machines, fridges etc) is now open!
As an Electrolux (AEG) Sales Advisor you will be forming part of a diverse and knowledgeable team of sales enthusiasts within the John Lewis store, dedicated to delivering exceptional product guidance for our client. Your primary responsibility is to be the go to person for customers who are visiting John Lewis and looking to add or replace ovens, refrigerators, hobs and other major domestic appliances to their homes.
You will serve as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store.
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Key Accountabilities
- £13.85 per hour (plus commission)
- work 4 days per week ( Monday/Tuesday/Friday/Saturday)
- shifts time 10am-6pm
- location -John Lewis, Oxford street
- permanent role
As an Electrolux (AEG) Sales Advisor you will be forming part of a diverse and knowledgeable team of sales enthusiasts within the John Lewis store, dedicated to delivering exceptional product guidance for our client. Your primary responsibility is to be the go to person for customers who are visiting John Lewis and looking to add or replace ovens, refrigerators, hobs and other major domestic appliances to their homes.
You will serve as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store.
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Key Accountabilities
- Drive revenue through exceptional client service in line with company standards
- Work collaboratively with your fellow team members and alongside the store in which you are based
- Follow Stellar & Electrolux policies and exceptional standards
- Embrace the Stellar Values - Own it, Be-can-do, Stay curios and Work smart
- Prior experience in a premium customer service environment
- Professional approach, excellent communication skills
- Personable, someone who enjoys building great rapport with customers and other work colleagues
- Ability to learn and demonstrate a range of products to both the consumers and colleagues
- Confident, passionate about making sales and target driven
- Record individual sales data report daily
- Proactive in making the most of quiet and challenging days at work (check the stock, ensure displays are working and the working area is tidied and clean, etc.).
- Someone who is a problem solver and aims to find the best product/solution for the customer’s queries
- Competitive pay rate of £13.85 per hour plus commission
- 4 days per week
- Working days- Mon/Tue/Fri/Sat, 10am-6pm
- Permanent role (3 months probation period)
- An exciting position working with a premium brand
- Full training, uniform and kit will be provided
Salary : $14
