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Desktop Support

Stellar Professionals
Richmond, VA Contractor
POSTED ON 12/9/2024
AVAILABLE BEFORE 2/3/2025
We have an opening for the Desktop Support role in Richmond, VA

Mode of Interview: In person

Work Location: Richmond, VA

Work Arrangement: Onsite

Shift: EST

Applicant must have 3 years of experience with the following.

  • Customer service professional with a great attitude.
  • Experience supporting a Windows-based enterprise including Windows 11, Office 365, Teams, OneDrive, etc.
  • Hands-on experience in a variety of ticketing/tracking tools related to IT Support.
  • Ability to perform root cause analysis and create documentation related to the cause and remedy.
  • Experience assisting end users with a variety of technical issues including peripherals, mobile devices, printers, etc.

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