What are the responsibilities and job description for the Lead Generation Specialist position at Stellar Roofing and Home?
Job Overview
We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic team. In this role, you will be part of the most successful lead generation team in WNY. Identifying potential leads through various outreach methods and using the top tier tools and training provided to find quality candidates. Your primary goal will be to generate interest in home exterior services in the future or present . As a result you will be compensated by setting prospects up with a free inspection on either their roof, windows, siding , gutters, etc at a later date. After a thorough inspection is conducted, our Home specialist will educate the homeowner on everything they found with photos/videos and go over the best possible solutions, including potential insurance coverage. Insurance and NYS are also encouraging home owners in WNY to receive at least one of these inspections per year! Ultimately these free inspections are leads for our sales personnel that end up contributing to the growth of our sales pipeline. The ideal candidate will be extremely self sufficient and accountable. Additionally they will possess strong communication and problem solving skills, and have a passion for one on one communication with prospects. The ideal candidate should also possess the ability to problem solve with prospects effectively and show the need for a free and thorough inspection and estimate on their roof, siding , windows etc, so that they can properly plan for their project. Personal transportation is required and expected.
Responsibilities:
- Attend 3 weekly in-office meetings where constant training and education will be provided.
- Study our tools and training documents to ensure you are extremely familiar with the Stellar Process and the inspection process conducted by our sales personnel/specialist.
- Conduct brief and simple research daily, in order to find several areas with homes in need of evaluations and services. You will do this by using our robust apps and tools provided, along with training on using them properly.
- Work within targeted areas with efficiency and prioritize speaking to as many homeowners as possible.
- Problem solve with customers by using your knowledge provided, to properly convey why certain issues on the exterior of their home can lead to bigger issues on the inside, if they are left undiagnosed.
- Report your conversational data to your team manager weekly, discuss a plan of improvement for the following week, and be coachable so that we can help you join our top performers.
- Work to improve and hit your goals in order to maximize the opportunity and achieve one or more of the weekly bonuses provided.
Skills
- Excellent verbal communication skills.
- Proven experience in communication, sales, marketing, or customer service
- Ability to be self accountable to work 30-40 effective hours per week as you will typically be working alone and not under direct supervision.
- Ability to communicate and follow up with prospects in your pipeline, upper management, and your fellow teammates
- Familiarity with the Stellar way of doing business and helping homeowners
- Ability to effectively market our free service to potential clients.
- Strong interpersonal skills with a focus on building relationships and problem solving.
- Detail-oriented with strong organizational skills to manage multiple leads simultaneously.
- A proactive approach to problem-solving and overcoming objections during outreach efforts.
Our Team of lead generation specialists are one of the main contributing factors to our unprecedented growth over the years. If you value earning a great income while maintaining a great lifestyle and work life balance, you may be a great fit to join our winning team and the Stellar Roofing revolution!
Job Type: Full-time
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Weekly bonus
Work Location: In person