What are the responsibilities and job description for the Manager, Assessment Services position at Stellar Virtual?

About Us

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school, or needing an at-home / flexible learning environment. Today, Stellar Virtual has grown to six schools across three states : Texas, Arizona, and Indiana . Stellar Virtual is committed to going above and beyond for our virtual families.

Our Promise

Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.

Our Mission

Empowering Families. Unleashing Potential.

Our Core Values

Stellar Virtual has five core values that shape and define our organization’s culture across all programs and locations. Each establishes a shared sense of purpose and creates a cohesive environment where everyone can feel connected.

Go the Extra Mile (Go) : Customer Service is everyone’s job.
Make Your Motion Matter (Make) : Prioritize, focus, and support Stellar Virtual goals.
Kids First, Always (Kids) : Our actions, decisions, and behaviors are always grounded by those we serve, students and their families.
Respect : Assume positive intent with our students, families, and colleagues.
Create, Collaborate, & Communicate (the Cs) : Demonstrate the skills we want our students to learn.

We remember our values with this phrase : Go Make Kids Respect the Cs!

Our core values promote a culture of identity, safety, and trust. When a company consistently adheres to its values, it builds credibility with employees, customers, partners, and other stakeholders to anchor Stellar Virtual's long-term vision and strategic goals.

At-Will Notice

Employment with Stellar Virtual is on an at-will basis, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable laws. Nothing in this job description should be construed as creating a guarantee of continued employment or a contract of employment for any specific duration.

Equal Employment (EEO) Statement

At Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Position Overview

Stellar Virtual is seeking an experienced Manager of Assessment Services to join our dynamic team in Texas. This pivotal role ensures the quality, reliability, and effectiveness of our testing applications and products. As the Manager of Assessment Services, you will lead a team of dedicated testers, oversee all aspects of the testing process, and collaborate with cross-functional teams to maintain our high standards of excellence.

Essential Duties & Responsibilities

One Number : 95% Student Participation

Develop comprehensive testing strategies, plans, and objectives that align with project scope, timelines, and resource availability.

Oversee test execution, coordinate efforts, assign tasks, monitor progress, and track and resolve defects.

Build and manage a high-performing testing team, including recruitment, training, mentorship, and fostering a positive, results-driven work environment.

Supervise all assessment contractors, including assigning projects, tracking hours, and ensuring timely completion of tasks.

Continuously evaluate and refine testing methodologies, introducing innovative tools and best practices to enhance efficiency and effectiveness.

Create and maintain detailed test documentation, generate metrics, and provide stakeholders with transparent progress and quality reports.

Partner with academic teams to understand their needs, ensure seamless communication with Stellar Virtual families, and participate in After Action Reviews (AARs).

Coordinate with operations, academic leads, and faculty to schedule and organize exams.

Oversee the setup and management of test sites, including handling test data, maintaining infrastructure, and managing the shipping and receiving of devices, testing materials, and supplies.

Collect, organize, and safeguard confidential test data and student records while maintaining databases and generating required reports.

Promote a culture of quality by advocating for testing best practices and staying informed on emerging trends and technologies in the field.

Other duties as assigned within the scope of this position and in accordance with Stellar Virtual business needs regarding testing-based responsibilities.

Knowledge, Skills & Attributes

Minimum of 5 years of experience in a similar role.

Demonstrated experience with personnel and team management.

Background in logistical planning and records management.

Teaching and / or school counseling experience is highly desirable.

In-depth knowledge of state testing procedures and district testing programs

Exceptional oral and written communication skills.

Outstanding time-management and organizational skills, with meticulous attention to detail.

Proficiency in student data-management systems, Google Suite products, and Microsoft Office applications (Word, Excel, PowerPoint).

Strong ability to prioritize tasks and coordinate multiple projects to meet strict deadlines.

Commitment to confidentiality, professionalism, and ethical behavior.

Proven ability to maintain a calm and service-oriented demeanor in high-pressure situations.

Skilled at translating technical and complex information into accessible communication.

Education & Certification Requirements

A minimum of a high school diploma or equivalent (GED) is required.

A bachelor's degree in a relevant field is strongly preferred. Significant experience and proven ability in a related position or industry will substitute for a four-year degree.

The pay range for this role is :

55,000 - 62,000 USD per year(Remote)

PI260488352

Salary : $55,000 - $62,000

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