What are the responsibilities and job description for the NOC Technician(Night Shift) position at Stellent IT LLC?
Title : NOC Technician (Night Shift)
Location : Phoenix, AZ | Onsite
Duration : 2 - Year Contract
Job Description :
- The Afterhours / Weekend NOC Technician monitors Network and UC System alerts in the NOC after hours and on weekends and triages resolution. This resource also maintains the alerting system and assists network and UC resources with incident resolution and fulfilling service requests.
- Under direction from the ITS DCIO or designee Key responsibilities include but are not limited to :
- Utilize CoP Run Books to perform authorized tasks and problem resolution activities.
NOC Support includes :
Provide MACD support for network and UC related tickets while not actively performing NOC tasks as well as during periods of high-ticket volumes.
Best regards,
Lavesh Kumar
Sr. Technical Recruiter
STELLENT IT A Nationally Recognized Minority
Certified Enterprise
Phone : 1 4073580989
Email : lavesh@stellentit.com
Gtalk : lavesh@stellentit.com
LinkedIn : https : / / www.linkedin.com / in / bhardwajlavesh
