ERP Implementation Manager

FerroWorks operates facilities in Pittsburgh, McKees Rocks, and Kutztown, PA, including the historic McConway and Torley and Standard Forged plants, which have been in continuous operation since 1869. As innovators in the railroad industry, McConway designed the first standard automatic coupler, and FerroWorks has continued that legacy with a product line that includes every ARR-approved coupler, custom coupler solutions, and high-quality railroad products—all proudly cast in the United States.

FerroWorks is seeking a talented ERP Implementation Manager to lead and oversee the carve-out from our former public company ownership and spearhead the implementation of a new ERP system. This critical position will play a key role in establishing, managing, and optimizing our ERP system to support business needs and drive organizational growth.

As the Implementation Manager, you will collaborate with cross-functional teams to design and implement efficient processes, ensure seamless integration of systems, and support continuous improvement efforts. This position offers an exciting opportunity to shape the operational foundation of a newly independent company while contributing to FerroWorks' long-standing tradition of innovation and excellence.

Key Responsibilities

• ERP System Implementation

  • Lead the design, selection, and implementation of a new ERP system.
  • Collaborate with stakeholders to define project goals, timelines, and deliverables.
  • Manage data migration, system integration, and testing phases.

• Process Optimization

  • Analyze business processes to identify opportunities for improvement.
  • Configure and customize ERP software to align with operational needs.
  • Ensure system configurations meet compliance and reporting requirements.

• Project Leadership

  • Lead cross-functional project teams through all implementation phases.
  • Serve as the primary liaison between business units, IT, and third-party vendors.
  • Track and report project milestones, risks, and progress to stakeholders.

• Support and Training

  • Develop and deliver end-user training programs to ensure effective system adoption.
  • Provide ongoing technical support and troubleshoot ERP-related issues.
  • Create and maintain comprehensive documentation of processes and configurations.

• Continuous Improvement

  • Monitor ERP system performance and recommend enhancements.
  • Implement best practices for data integrity, security, and system usage.
  • Stay informed on industry trends and emerging technologies.

Required Qualifications

• At least 5 years of experience leading ERP implementations or system upgrades.
• Demonstrated project management skills, including the ability to manage multiple tasks and priorities effectively.

Preferred Qualifications

• Hands-on experience with ERP systems such as Oracle, Microsoft Dynamics, Plex, Epicor, or B&L Information Systems Odyssey.
• Strong knowledge of database management and SQL.
• Project management certification (e.g., PMP, PRINCE2) is a plus.
• Experience working with manufacturing ERP systems.
• Exceptional analytical, communication, and interpersonal skills.

Education

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
• An equivalent combination of education and experience may be considered.

Work Environment and Safety

• Adhere to all safety protocols, including personal protective equipment requirements (e.g., safety glasses, boots, hearing protection).
• Participate in safety initiatives and committees as assigned.

Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off and 10 paid holidays annually.
• 401(k) with company match.
• Life and AD&D insurance (company-paid and voluntary).
• Short- and long-term disability options.
• Employee Assistance Program (EAP).

FerroWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.