What are the responsibilities and job description for the Implementation Engineer position at Stelvio Group?
Implementation Engineer (US)
Herndon, VA (Hybrid)
Salary Circa $90,000
The ideal candidates will possess a strong technical skill set to effectively understand and address the unique needs of clients operating in diverse technology environments. Key attributes for success include the ability to quickly learn and solve problems independently, coupled with strong collaboration skills to work closely with client IT administrators and stakeholders to resolve queries and provide expert guidance.
Key Responsibilities
- Lead kick-off meetings to initiate the implementation process.
- Collect and organize customer information to support the deployment of Rubrik and other backup solutions.
- Coordinate the assembly and shipment of appliances to customer sites.
- Configure and deploy on-premizes appliances to meet customer specifications.
- Collaborate with customers and OEMs to diagnose and resolve any installation-related issues.
- Conduct steady-state transition meetings to ensure a smooth handover to support teams.
- Develop and maintain comprehensive customer documentation and contribute to knowledge base resources.
Key Skills
Salary : $90,000
