What are the responsibilities and job description for the Information Technology Support Technician position at Stelvio Group?
Are you an organized and detail-oriented IT support professional looking to make an impact? Join a dynamic and growing team where your skills will enhance the technology experience for employees every day.
Position Overview:
As an IT Support Specialist, you'll work collaboratively with the IT team to keep systems running smoothly, ensuring efficient and seamless technology solutions. You will be responsible for supporting various hardware, software, and network needs, with a focus on providing top-tier customer service and effective technical solutions.
Key Responsibilities:
- Offer support for hardware, software, user accounts, and wireless networks
- Build and maintain computers, peripherals, and other technical equipment
- Manage user permissions and security groups within Active Directory
- Provide phone support, including managing extensions, voicemail systems, and user accounts
- Ensure the smooth operation of various tech-related needs, contributing to the overall efficiency of the organization
Ideal Candidate:
- Bachelor's degree in Technology or a related field
- Proficient in iOS and Android support
- Experience with Microsoft 365 administration is a plus
- 2 years of IT support experience preferred
- Strong problem-solving abilities and a solutions-oriented mindset
What We Offer:
- Competitive salary based on experience
- Comprehensive health benefits (Medical, Dental, Vision, Rx)
- 401(k) matching program
- Generous paid time off
- Student loan repayment assistance
- Access to training and mentoring programs
- Opportunities for career growth and development
- Company-sponsored events and team-building activities
- Bonus potential and other perks
Salary : $60,000 - $70,000
