What are the responsibilities and job description for the Field Services Engineer position at STEM?
About Stem
Stem (NYSE : STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http : / / www.stem.com .
Stem's Culture :
Stem's culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world's largest network of digitally connected energy storage systems.
What We Are Looking For :
Stem is a leading provider of renewable energy monitoring systems. The Field Engineering Technician is responsible for providing field support for the engineering deployment team by assisting with on-site and remote commissioning and deployment of system hardware, data servers, power supplies, weather stations, and basic SCADA systems. This is an entry-level position with large growth opportunity into the SCADA, Controls, Storage, and Solar industries. This person will also work on other engineering projects as required. We are willing to train the right candidate.
Responsibilities :
- Helping Stem deliver engineering projects to our customers.
- Working with our Engineering Team to resolve more advanced issues when necessary.
- Commissioning and Data Validation of field hardware and software.
- Deploy and troubleshoot IP LAN / WAN internetworking designs.
- Reviewing Scope of Work (SOW) documentation.
- Answering questions from customers about the specific requirements of their solution.
- Final documentation and reporting for completed solar and storage deployments.
- Documenting troubleshooting and problem resolution steps of service impairments.
- Providing training and documentation to Stem Employees and Customers as required.
- Providing technical support internally for more complex issues escalated from our Support Group.
- Other duties as assigned.
Requirements :
Work Environment :
Physical Demands :
Salary Range : $61,680.00 - $92,520.00
What We Offer :
At Stem, you will work in a growing, innovative, mission-driven company with talented colleagues that have a passion for building renewable energy systems. Stem offers competitive compensation as well as a comprehensive set of benefits to support the health and wellness of our employees, including :
Learn More :
To learn more about Stem, visit our website where you'll find information about our solutions, technology, partners, case studies, resources, latest news and more. Here are some relevant links :
Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
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Salary : $61,680 - $92,520
