Hybrid Role || Need People & Learning Coordinator || Chicago, IL

local to chicago

6 Months

We need Some Junior canidates and Prior exp within HOSPITALITY OR HOTEL INDUSTRY WILL BE HIGHLY PREFERRABLE

Purpose

We are seeking an enthusiastic People & Learning Coordinator to assist with administering industry-leading onboarding and training programs. In this role, you will be collaborating closely with the Hyatt broader Franchise and Owner Relations Group (FORG) team where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You’ll join a team that is passionate about diversity, equity, and inclusion and is committed to nurturing curiosity, building new skills, and fostering connections across the organization.

Position Responsibilities

As a People & Learning Coordinator, you will be supporting the People & Learning initiatives and programs, contributing to the delivery of effective learning experiences by ensuring successful production and execution of training events. This role provides a unique opportunity to shape the experiences of different audiences through meaningful and impactful learning initiatives. Your responsibilities will include:

Facilitation Set-Up & Support

• Assisting with the organization and production of virtual and in-person learning sessions, including managing communication, monitoring participation, and providing logistical support.
• Coordinating remote assistance for various learning and development programs, ensuring smooth execution by managing communications, system requests, event logistics, and content updates.
  
  

Learning & Development Administration

• Auditing and reviewing learning sessions to ensure all prerequisites are met and attendance is properly tracked in Hyatt’s Learning Management System (LMS)
• Managing schedules, class adjustments, and maintaining accurate records for learning and development programs in the LMS
• Analyzing feedback and summarizing course satisfaction surveys to help enhance the effectiveness of learning initiatives.
  
  

Communications & Coordination

• Managing email communications related to learning programs, including participant notifications, pre-work assignments, and follow-up correspondence.
• Working with teams to streamline communication processes and enhance the efficiency of program-related correspondence.
  
  

Assessment & Reporting

• Supporting the creation, analysis, and reporting of knowledge assessments and program evaluations to ensure learning outcomes are met.
• Managing data pulls and adjustments for assessments, ensuring accuracy and relevance for reporting purposes.
  
  

Required

Experience and Qualifications

• 1-2 years of work experience
• Strong command of the English language, both written and verbal
• Knowledge and use of Microsoft Suite (Word, Excel, PowerPoint, Teams, Forms)
• Strong organizational and communication skills
• Ability to manage multiple tasks with attention to detail
• Comfortable working in a remote environment
• Demonstrates a commitment to Hyatt’s core values
  
  

Preferred, But Not Required

• Based in the Chicagoland area is a plus!
• 3-5 years of experience in hospitality, or related field
• Experience in a management role
• Bachelor’s degree in Hospitality Management, Applied Learning Development, or a related field
• Background in event coordination or learning program management
• Experience with Hyatt tools and systems
• Experience with Kahoot! online game-based learning platform
  
  

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.