Hybrid Work - Need ServiceNow Architect in Bethesda MD

Location Bethesda, MD (Hybrid 2 days a week)- Local to DMV Area

Duration 6-12mth Contract to hire – Must be able to convert to Fulltime

Must Have

• 8 years of experience implementing or architecting ServiceNow solutions
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• Certified in two or more additional mainline certifications, Certified in two or more additional mainline certifications, with preference for the following:
• CIS – Customer Service Management
• CIS – IT Service Management
• CIS – Discovery
• CIS – Service Mapping
• CIS – Software Asset Management
• CIS – Hardware Asset Management
  

Are you ready to take on a pivotal role in shaping the future of ServiceNow platform management? We are seeking a dynamic and technically proficient ServiceNow Architect to join our team as a ServiceNow Architect. This is not just any role—it’s an opportunity to lead and innovate without the need for physical coding of applications or requests.

What You’ll Do

• Be the Deployment Guru: Review all deployments and navigate the complexities of pushing them through seamlessly.
• Master Integrations: Manage and understand specific integrations like Qualtrics for surveys and Okta for authentication, ensuring smooth and efficient operations.
• Analyze and Assess: Dive deep into application needs, providing insightful analysis and assessments.
• Tackle Complex Challenges: Handle intricate areas such as ServiceNow upgrades, bringing your expertise to the forefront.
• Technical Expertise: Set up IT instances and manage platform configurations at the NIH level, playing a crucial role in our ServiceNow rollouts.
• Innovate and Lead: Work on both NCI deployments and NIH integrations, including exciting projects like citizen and mobile development. You’ll be instrumental in driving initiatives such as citizen development phases.
  
  

Why You’ll Love This Role

• Collaborative Environment: Work closely with our hands-on branch chief and other SMEs, fostering a collaborative and innovative atmosphere.
• Client-Facing Impact: Use your strong communication skills to explain ServiceNow features and progress to clients, making a tangible impact.
• Continuous Learning: Stay at the cutting edge of ServiceNow technology, showing your genuine interest and passion for the platform.
  
  

What We’re Looking For

• Experience and Expertise: Proven experience in ServiceNow platform management and the ability to explain technical concepts to clients.
• Technical Proficiency: Deep understanding of integrations and application development.
• Strong Communicator: Ability to work with diverse teams and communicate effectively with clients.
• 8 years of experience implementing or architecting ServiceNow solutions
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• Certified in two or more additional mainline certifications, Certified in two or more additional mainline certifications, with preference for the following:
• CIS – Customer Service Management
• CIS – IT Service Management
• CIS – Discovery
• CIS – Service Mapping
• CIS – Software Asset Management
• CIS – Hardware Asset Management