What are the responsibilities and job description for the Payment Support Representative position at Steneral Consulting?
JOB DESCRIPTION :
This position processes vendor forms for DCS suppliers (i.e., foster parents, adoptive parents, relatives, contracted providers, non-contracted providers, day cares, stores, etc.) which allows them to be set-up to receive payment from DCS and to make any changes such as change in address, banking, etc.
This position also fields phone inquiries to DCS Payment Research Unit and Resource Unit for a variety of issues ranging from invoicing and payment issues to issues involving vendor form submission and processing.
Question 1 This position is on-site, Monday thru Friday, 40 hours per week. Do you accept this requirement?
Question 2 Work schedule : Monday to Friday, 8 : 00 AM to 4 : 30 PM, but times are somewhat flexible. Do you accept this requirement?
Question 3 DCS positions require additional background screen checks in addition to a standard back ground check. You must also pass a fingerprint check, Child Protective Services History check. Onboarding may take additional time. Do you accept this requirement?
Question 4 In State candidate's only. Do you accept this requirement?
Skill
Required / Desired
Amount
Candidate
Experience
Last Used
HS diploma
Required
Prior experience working in a call center.
Required
1 Years
Prior experience processing W9 and direct deposit forms
Required
1 Years
Efficient and accurate data entry experience.
Required
1 Years
Customer Service experience.
Required
1 Years
Proficient with Microsoft Outlook.
Required
1 Years
Strong oral and written communication skills
Required
1 Years
Prior experience working in an accounting support role.
Highly desired
Prior experience working with classified or sensitive information.
Highly desired
