What are the responsibilities and job description for the Production Support position at Steneral Consulting?
5 days in Westborough MA locals
contract to hire
NO SPONSORSHIP AVAILABLE- Conversion salary $80-85K
- Production Support
- Supporting all corporate buildings on a 24/x basis-will have an on-call schedule as well
- Will be supporting all internal systems such as: Highjump- supply chain, D365, Oracle Fusion, PDI- convenience store technology, etc.
- Boomi-this experience (or any IPAAS tool)
- Three main tasks
- Support all internal systems- be the first tier of support, however if they cannot handle the task, manage the escalation and responses
- Documentation of the various processes
- Route Cause Analysis
- I.E if something has broken 4 times in the past 6 weeks, what is the bigger issue at hand and how can we fix that?
- Soft skills:
- Need to be a go-getter and hungry to learn/work.
- This role could grow into something bigger, could move into a specialized team if that is their desire in the future.
Salary : $80,000 - $85,000
