What are the responsibilities and job description for the Role L1 Operator Digital Network Operations Center USC GC position at Steneral Consulting?
Hybrid role requires candidate to be in
Stamford, CT two days per week (working 4 ten hour days that may include nights and weekends.)- Local Only to NY/NJ/CT Tri State Area.
USC/GC only
Stamford, CT two days per week (working 4 ten hour days that may include nights and weekends.)- Local Only to NY/NJ/CT Tri State Area.
USC/GC only
- Work Overview
- Monitor the end-to-end distribution of Company digital video assets on NBC OTT Platforms
- Perform L1 monitoring and support of digital video workflows including escalating to L2, resolution and reporting out
- Digital encoder set up of event-based streaming across the NBC Portfolio including NBA,
- Olympic Sports, NASCAR, IndyCar, and more
- Manually insert SCTE triggers into event-based livestreams
- Clearly communicate with production teams to ensure broadcast standard execution of livestreams
- Physical checks on endpoint devices and platforms to ensure assets are available as expected
- Bachelor’s degree and/or related experience
- Minimum of one (1) year of previous industry, database, or related analytic experience
- Minimum of one (1) year of experience in a NOC, Digital Operation or Media Operations facility
- Excellent computer skills
- Excellent written and verbal communication skills
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older
- Willingness and ability to work or be on call at any time, sometimes on short notice to support a 24/7/365 operation
