What are the responsibilities and job description for the ServiceNow Developers position at Steneral Consulting?
, Wells Fargo
Domain Knowledge: Familiarity with ITIL, Facility Management best practices is required, as ServiceNow is commonly used for service management.
Communication and Collaboration: Strong communication skills and the ability to collaborate effectively with business stakeholders and development teams. Problem-Solving: Analytical mindset and the ability to identify and solve complex technical challenges.
Technology Awareness
- Positions can sit in Phoenix, Charlotte, or Irving (TX) on hybrid model
- Currently, this team is not entertaining people relocating. Candidates must be currently local to one of these three cities.
- 8 Years of ServiceNow Development/Engineering
- 5 years of recent CMDB Integration experience.
- CMDB and CSDM fundamentals
- Custom App Development.
- Experience in Chat
- CSA certification required, (CAD certification desired)
- System Design and Architecture: Responsible for designing and architecting ServiceNow solutions that align with business requirements. They must understand the platform's capabilities and limitations to design scalable and efficient solutions.
- Requirement Gathering and Analysis: Collaborating with stakeholders, including business analysts and end-users, to analyse requirements for ServiceNow implementations. They translate these requirements into technical specifications and solutions.
- Customization and Configuration: Customize and configure the platform to meet specific business needs. This involves creating new modules, workflows, business rules, UI pages, and integrations with other systems.
- Integration and Data Migration: Integrating ServiceNow with other third-party applications and systems is a crucial aspect of the job. Lead should design and implement integration solutions and manage data migration when required.
- Development and Scripting: Writing and maintaining scripts and code (JavaScript, Glide API, etc.) for ServiceNow applications and enhancements.
- Secure Coding: Ensuring that ServiceNow implementations adhere to security best practices and compliance standards. This includes managing user access, data protection, and handling sensitive information.
- Performance Optimization: Optimizing ServiceNow performance and monitoring system health to ensure smooth and efficient operation.
- Troubleshooting and Support: Providing technical support to resolve issues related to ServiceNow configurations, customizations, and integrations.
- Documentation: Preparing detailed technical documentation, including architecture diagrams, system designs, and implementation guidelines.
- Team Management: Provide guidance to team members on technical issues, bug fixes and formulating solutions. Should be able to review the work done by team members.
Domain Knowledge: Familiarity with ITIL, Facility Management best practices is required, as ServiceNow is commonly used for service management.
Communication and Collaboration: Strong communication skills and the ability to collaborate effectively with business stakeholders and development teams. Problem-Solving: Analytical mindset and the ability to identify and solve complex technical challenges.
Technology Awareness
- Platform: ServiceNow San Diago and later releases
- Frameworks: CI-CD / CSDM
- Database: MongoDB, SQL
- Programming: Core Java, Angular, ReactJS
- Deployment/Project Management: Concepts of Waterfall, Agile, Scrum, DevOps
