What are the responsibilities and job description for the Inbound/Outbound Central Services position at Stenger & Stenger PC?
About Us:
Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors’ rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:
- Hard Work
- Innovation
- Teamwork
- Performance
- Excellence
About the Role:
The Central Services team at Stenger & Stenger, PC, is looking to add new team members. Our Central Services team provides support to our clients, partners, and consumers through efficient oversight of mail and correspondence (inbound and outbound). Our Mail Specialists are an integral part of our communication and document management programs at the firm. As a member of our team, the primary responsibilities of your role are:
- Receive, review and process incoming mail correspondence
- Coordinate outbound mail projects and processes
- Support attorneys, paralegals, and other key stakeholders' maintenance of account files
- Imaging documents and log files into the firm's document management system
- Perform and maintain proper service of correspondence, and pleadings with federal, state, or local laws and regulations
If you are looking to join a team that plays a central role in our operations and has some fun along the way, we want to hear from you! This role is an in-office position.
Why Join Us?
At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:
- Competitive compensation
- Health, dental, and vision benefits after 90 days
- 401k retirement plan after 6 months of service
- Paid holidays and generous time off
- Firm provided life and disability insurance
- Employee Assistance Program to help navigate life’s challenges
