Family Service Coordinator

Joining the STEP team comes with growth opportunities and being a part of an organization that affects positive, measurable change in the lives of individuals and in our community.

STEP wants employees to have a work/life balance and understands that a four day work week can be conducive to this! At STEP you will work a 32 hour workweek but receive compensation for a 40 hour workweek.

Working with STEP also comes with TONS of benefits that are equal to almost $12,000 in additional compensation annually!

• $250 signing bonus at 30 days and another $250 at 60 days!
• Ample personal time off, earning at least 4 weeks of paid time off a year
• Holiday pay
• Eight hours a year of paid volunteer time off
• Potential for financial assistance if you want to further your education
• $500 for referring a friend or family member
• Comprehensive health insurance with the option for YOU to choose the plan that best meets your needs
• Retirement plan with company matching

Job Summary:

The Family Service Coordinator assists families in navigating the options for STEP services and coordinating referrals for other service options in the community, as necessary. This includes taking referrals, determining eligibility, and completing the enrollment process with families. The Family Service Coordinator also works directly with families, often in their homes, and with support teams to assure the provision of high-quality services that empower families to achieve the growth and change they seek.

Travel is expected as we provide services in different counties. Mileage reimbursement is provided.

Qualifications:

• A bachelor’s degree in social work or related field from an accredited college is preferred.
• One year’s experience in human services is preferred.
• Experience providing case management is preferred.
• At least two years of experience in working with persons with disabilities or intellectual delays is preferred.
• Must have strong communication skills to work with a diverse team.
• Must have computer skills and be able to use all required hardware and systems such as Excel, Word, databases, and web-based software.
• Must have ability to problem-solve and assist in decision-making including during emergencies or when a supervisor is not onsite.
• Must be able to meet and maintain STEP driving requirements and have reliable transportation.
• Must maintain current status regarding assigned core competencies and other required certification acquisition within established schedule and timelines, including attaining and retaining comprehensive certification by the state of Montana and coaching certification.
• Demonstrated ability to work productively with individuals to develop relationships with individuals, families, and natural supports is required.
• Proven creative abilities, strong organizational and time management skills are required.
• Must possess excellent oral, written and interpersonal skills and good customer service skills.

Physical Demands and Work Environment:

• Ability to accommodate an alteration of scheduled hours or days off and a variety of work sites. The Enrollment Coordinator is responsible for providing services based on the hours that make sense given the routines of the families.
• Ability to work from home with access to Wi-Fi, confidential location for files, private workspace, etc.
• Ability to travel to different locations, requiring the use of a personal cell phone for work purposes, and potentially traveling in adverse weather conditions.
• Ability to function with minimal supervision and coaching within the responsibilities of the job description.
• Ability to perform many duties at a workstation requiring sitting, continuously viewing a computer screen and repetitive keyboard manipulation.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 32 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Billings, MT 59102 (Required)

Ability to Relocate:

• Billings, MT 59102: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20