What are the responsibilities and job description for the Housing Program Specialist II/III position at STEP, Inc.?
HOUSING PROGRAM SPECIALIST II/III
The Housing Program Specialist II/III will be responsible for a variety of tasks required to maintain eligible households in its rental subsidy program, while observing regulatory and quality assurance requirements and offering an elevated level of customer service. As of the time of the recruitment opening, there is one position available to fill. If the applicant’s qualifications exceed the requirements of the Housing Program Specialist II position, the hiring team may choose to fill the Housing Program Specialist III position.
Housing Program Specialist II
The Housing Program Specialist II is responsible for conducting lease-ups and completing scheduled/interim recertifications to determine continued eligibility for the Housing Choice Voucher Program (HCVP). This role requires significant knowledge of HUD regulations and involves managing a caseload, processing recertification packets, and resolving individual case problems while adhering to established procedures and standards. Qualifications include: Associates degree in Business Administration, Human Services, Social Work or related field and three (3) years of previous housing authority experience OR a Bachelor’s degree and two (2) years of previous housing authority experience required; Knowledge of HUD regulations related to the Housing Choice Voucher Program; Housing Counselor Certification; Strong oral and written communication skills; Strong customer service skills; Accurate performance of basic mathematic operations and numerical skills; Logical/analytical problem-solving skills and adherence to systematic procedures.
Housing Program Specialist II Salary Range: $43,740.00 - $48,755.20
Housing Program Specialist III
The Housing Program Specialist III is responsible for the day-to-day supervision of the housing staff and ensuring that housing staff are working with clients to develop case plans through employment, benefits linkages etc. that address their barriers to securing and maintaining safe & affordable housing. Qualificationsinclude: Bachelor’s degree in Business Administration, Human Services, Social Work or related field and three (3) years of previous housing authority experience OR a Master’s degree and , managing, and developing a team; demonstrated record of establishing and maintaining effective working relationships with internal divisions and external agencies; strong oral and written communication skills; extensive knowledge of and ability to interpret, implement and apply federal, state and local housing assistance regulations; knowledge of the issues associated with low- and moderate-income families in relation to housing issues; ability to review complex data to identify issues or concerns and recommend solutions.
Housing Program Specialist III Salary Range: $56,362.65 - $61,377.85
Job Type: Full-time
Pay: $43,740.00 - $61,377.85 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $43,740 - $48,755
